mirrAR ‑ Virtual Try On
Increase Online Sales with mirrAR
Rating
3.7
feedback
7
chart
#3,490
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
43%
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Less than a year
43%
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More than a year
14%
Reviews Summary
The reviews for the app are mostly positive, with users praising the value it offers, ease of integration with themes, and helpful customer support. Users appreciate the app's functionality, especially for jewelry stores, and the responsiveness of the support team, particularly mentioning Satwik for going above and beyond to assist. However, there is a negative review highlighting setup issues and high onboarding costs, leading to the uninstallation of the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2023
Installed Mirror for our store, faced setup issues. Reached out for help; support responded but couldn't resolve problems. Asked for additional assistance, quoted $3000 for onboarding – unrealistic. Sadly, uninstalled app, looking for alternatives for our jewelry store. Better support pricing could have made a difference.
Dear Team Shop QSE, We're disheartened to learn about the challenges you encountered during setup. Upon an internal review, we've examined our email correspondences and found that our support POC provided step-by-step guidance for setting up the mirrAR app, including a helpful YouTube video once requested by the team. As our app listing indicates, DIY with our team's assistance is complimentary. However, a charge is applicable for end-to-end setup by the mirrAR team, as communicated by our support point of contact and outlined in the pricing section of our app listing. I hope this was helpful. If you have any more concerns, please do feel free to write to [email protected]
March 16, 2023
I couldn't recommend more. This app offers so much value even in the free plan. It integrates smoothly with my theme and it's very easy to use. Also when I had difficulties with the set up, the customer service was very quick and very helpful! He also answered all of my questions very nicely. I can't wait to see the awesome results for my e-commerce site!
Nov. 22, 2022
I’m a new user and so far my experience is great! The support team is awesome, especially Satwik, who is thorough, kind and helped with all of my questions. I truly feel he went above and beyond to make sure I was set up properly and happy. I definitely would recommend this app to another business!
Sept. 30, 2022
Realmente me gusta esta app!, la experiencia de usuario es muy buena, los productos siguen a la oreja (en nuestro caso por productos de joyería stud) y la atención por parte de la app, es estupenda. ¡muchas gracias!
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