Mixpanel
Send customer analytics data to Mixpanel for better analysis!
Rating
4.7
feedback
11
chart
#10,366
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
27%
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Less than a year
45%
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More than a year
18%
Reviews Summary
The Mixpanel App for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its seamless integration with Mixpanel analytics, providing valuable insights into user behavior and improving decision-making processes. The exceptional customer service provided by the developers, particularly by Jim from FiveThrive, is highlighted as a major strength of the app. Users appreciate the fast reaction time, outstanding support, and willingness of the team to go above and beyond to meet specific needs. The app is described as easy to set up, efficient, and a great tool for enhancing analytics on Shopify stores. However, there are some negative reviews mentioning issues with the app appending odd IDs to items in users' carts, causing confusion and potentially impacting conversion rates. Additionally, there are complaints about difficulties in reaching support and unexpected charges even after uninstalling the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 15, 2024
We've had an excellent experience with the Mixpanel App for Shopify. The developers were incredibly helpful, extending the scope of their integration to include additional details that we needed. Their fast reaction time and outstanding support made the whole process smooth and efficient. We are overall very happy with the solution they provide and highly recommend it to others!
Jan. 25, 2024
I can't recommend FiveThrive enough for their incredible app and outstanding customer service! Integrating Mixpanel analytics with our local instance was a daunting task until we discovered FiveThrive's app. Once installed, the app seamlessly integrated Mixpanel analytics with our Shopify store, providing us with invaluable insights into our user behavior and journey. The process was smooth, and the analytics started flowing effortlessly. What truly sets FiveThrive apart is their exceptional customer service. The team has been incredibly responsive, patient, and proactive in helping us set up custom analytics tailored to our specific needs. They listened attentively to our requirements and went above and beyond to ensure that we had everything set up perfectly. Working with FiveThrive has been a pleasure, and their app has truly enhanced our understanding of our customers and improved our decision-making processes. If you're looking to level up your analytics game on Shopify, look no further than FiveThrive! Thank you, FiveThrive, for your fantastic app and unparalleled support!
Jan. 18, 2022
Excellent app and solid support! The tracking is also more accurate than purely on-page tracking it uses the API as well as the javascript SDK.
July 2, 2020
We've used this app and had a great experience with smooth installation and prompt support. Allowed us to go super fast to market with plug and play analytics. Can recommend.
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