Paris Winkle review for Modalyst: Dropshipping

June 13, 2018

Well, I was excited to find an app that offers a faster shipping service and vendors in the states. I received my first order a couple of days ago. It was an order to put through using chrome extension, which I already had installed on day one. When you go to process it. You order through modalyst and it takes you to Shein’s site to place the order for the customer. On the demo video, it shows it should go from unpaid order to paid. A half day goes by, and I try it again. I also, check my bank account right after the second time trying. It show’s two orders for the customer went through. Jill from modalyst said it would be on Sheins end, and that I would need to contact them to cancel one order. I tried to contact them, but they don’t respond, so now I have two orders going to the customer. I received an email stating they will be delivered by DHL express by the end of the day tomorrow. I have emailed Jill from madalyst and another person with modalyst about why my paid order has not been updated to paid. So that I could send my customer an update on their order with tracking info., and I still have not received a response. I am disappointed in the follow through with customer service with Modalyst. I would continue using them, if this was to be up-dated and was responded to. I will wait a couple more days. If all else fails, I will unfortunately have to end the service. I will then switch to Oberlo, because if this is the way the service is going to be from the beginning. It scares me to continue ising them for the future. Also, I will probably not continue to use Shein through them, since they sell their products for cheap, so whats the point in me selling their products when the next order the customer will place it with them for cheaper than what I offer. For now I have to give this app 2 ⭐️ ⭐️ ’s only because, they offer vendors from the States, but is still a very low selection and they show a long list of vendors, but they have no products in their section. There are only a few vendors that have some nice pieces, but they are still a bit pricey. Now if there were more products to offer, then I would make my site into just a high end, couture on-line boutique business. I hope this helps with updating Modalyst to make everyone happy or some insight into what you will be putting your hard work and quality time into building. Thank you