Rosewhip review for Modalyst: Dropshipping

Nov. 8, 2018

UPDATE!! Down to 1 star! This is getting ridiculous. After uploading several products on their free plan, which incidentally requires a very hefty 5% transaction fee, they suddenly decided to basically trap their users by limiting the number of imported products to 25 on the free plan. This seems more like extortion. Given the very high monthly fee, their lack of support and ignoring of messages, the oftentimes no margin and sometimes higher dropshipping price of goods compared to the brand's website, the ridiculous amount of aliexpress dropshippers candidly named as 3rd party sellers, I strongly suggest to STAY AWAY from this app. As an alternative, use Syncee. Even though the software is not as intuitive as modalyst and it lacks some functions, the support has always been there for me, the price is reasonable and you can probably find better products there. I would rate this 2 and a half stars just because the integration platform is good. The rest of the stars they lose with the overpriced goods, expensive subscription + transaction fee model, 3rd party sellers that are basically aliexpress dropshisppers, and overexpensive goods from designers. For example leather jackets can be found elsewhere for cheaper, some from the own supplier's website. That is extremely ridiculous, especially since the brand name of the supplier is gonna be stitched on the garment. You have to be EXTREMELY CAREFUL about the products you put on your website. Third party suppliers are basically aliexpress dropshippers, and if you are using them to dropship, you get the idea. First of all the goods will be coming from China and this would contribute to shipping delays. Second of all, subpar quality, and third the customer will know where it came from. Customers aren't stupid, they will eventually figure it out you sold from aliexpress. I am a bit wary of their customer service as they only answered one of my questions when I was a premium subscriber. Downgraded to the free account since I do not need their premium products, have received no answer for my concerns. In addition, their premium subscription is too high given that I can find most of the premium suppliers on another app for much less and with no transaction fee. Now imagine, you pay shopify, you pay shopify transaction fee, you pay modalyst, you pay modalyst transaction fee. Might as well give up because you are never making any money. All in all, tread carefully with this app. I will still keep using the free version since I find it useful in some cases, but users should be warned about the downsides.