Model for Less review for Modalyst: Dropshipping

Sept. 25, 2018

Beware of Modalyst. Their vendors do not follow guidelines & include their own information inside of the package, with pricing! I placed a test order from one of their US-based vendors who is considered an Independent Brand, and who offers returns. Modalyst guarantees that Independent Brands will blind ship, but will include an invoice WITHOUT pricing inside, with your store logo. When the item arrived, this wasn't the case. The item's label was from the vendor, which would be super confusing in the first place if you were the customer thinking you ordered an item from my store, and it comes from another. Then, inside wasn't a nice invoice with my store logo. Instead, it was an invoice WITH PRICING and with all the boutique's information and website. Horrible. On top of that, the sweatshirt was drenched in vinegar and smelled up my whole house. I requested a return several times from the vendor who supposedly offers returns in 14 days. They NEVER responded to me at all. I then contacted Modalyst and not even their CEO, Jill, has bothered to get back with me. She asked me to send her all the details, but I have followed up with her now a couple times and she went MIA. I even had to try and dispute the charge with my bank, which ultimately didn't work. So now I'm stuck with an item that I should have been able to return, but couldn't due to a shady vendor and no response from Modalyst. The $30 fee is totally not worth it. The items are way marked up and in order to make any profit, you'd basically have to sell them at higher than retail. Who in their right mind would pay for that as a customer? This has been a complete disaster and I am very disappointed in the fact that I paid even a cent for membership, as they do not comply with their terms.