Speak Life & Believe review for Modalyst: Dropshipping
Sept. 5, 2019
Good concept, love the products. However, the Customer Support Team needs A LOT of work. It is very concerning to watch orders go unprocessed daily, because NO ONE from Modalyst is willing to help trouble shoot errors. There is a real opportunity to make this app great, but customer support is key!
Developer Reply
Thank you for your constructive review. I am following up to let you know we value your comments and feedback. We understand that providing excellent Customer Support is a priority for you. It is also a priority for us. And as such our entire team is working hard to improve our approach and process. If you have any additional feedback, please don't hesitate to let us know!
Developer
Shopify App Store