Yobenini review for Modalyst: Dropshipping
Oct. 9, 2019
My store is selling sunglasses. I bought Modalyst since they offered high-end sunglasses. I removed every product I had in the store and replaced them with products from Modalyst. A few weeks after all the products I added was removed together with the high-end brands. So the entire reason why I choose Modalyst as a supplier is gone. I have tried reaching the support several times without them getting back to me. I understand that my problem isn't convenient, but they could at least offer some help and a solution. Two days ago I wrote an email and decided that if they wouldn't come back to me I would write this review.
Thank you for your review. We are very sorry to hear about this experience and will resolve it right away. I apologize but unfortunately our team never received your message about this issue. Did it occur recently? If so, can you please forward me the message to [email protected]? I'd love to have a look. In the meantime, our technical team is already looking into your account and will get back to us with their findings in the next few hours. Thank you for being patient and understanding while we work to resolve this as quickly as possible. If there is anything else, please don't hesitate to reach out!
