All reviews

Rating Breakdown

  • 5
    67% (440 ratings)
  • 4
    14% (91 ratings)
  • 3
    4% (24 ratings)
  • 2
    4% (24 ratings)
  • 1
    12% (80 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 30, 2020

I’m very impressed with the private label program so far. It really personalizes products to your store (which I find is one of the challenges with dropshipping). I do wish there were more private label options as there’s only one company (activewear) so far.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 30, 2020

Easy to use, great products, and quick. I use it daily.***************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************** Regards Steve.

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 26, 2020

I never got to experience the App and potentially it should rate higher. However, due to the slow and ineffective support for a simple currency issue I removed all products and deleted Modalyst from my store.

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 26, 2020

Looking forward to working with your platform and especially the private label program you offer with Savory Active. All of the products you offer on Modalyst look like high quality.

Store

Peachy

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

I HAD SHIPPING ISSUES WITH OVER SEAS VENDORS BEFORE I GOT MODALYST THEY MAKE IT SO EASY TO DO BUSINESS

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Incredible app!! Great products and excellent customer service. This is the best app for the best products. I love it and oneinclusive.com is a witness.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 10, 2020

I really like this app and the products it offers. I especially love that you can find quality products that ship from the USA. The only drawback is that if you want to upgrade from the starter plan ($0 per month/up to 25 products) to the next level ($35 per month/ up to 250 products) it's quite expensive! I'd like to see a more gradual pricing, like a $10 per month plan with say 100 products perhaps. Otherwise, I like the app a lot and continue to use the free plan currently.

Using app

4 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Jan. 10, 2020

Modalyst is one of the better apps I've seen on the marketplace, meaning the app quality and usability is actually good. The problem I have with Modalyst is with their vendors/suppliers, the product they offer to Modalyst and with how bad the product data is. Most of the "premium/brand name" products only have 1 qty (always less than 3). I contacted Modalyst support due to a product data issue, and the support team was very responsive. The vendor/supplier was a joke though. Their response was "we apologise for this inconvenience but our softwear hasn't all commodities categories. We can't change your decision but kindly note all e-commerce customers usually pay their attention at the pictures (not always at written words)." I'm deleting the app now. What's the point of a good shopify app if the there isn't very much product to sell and especially if the product data is terrible.

Using app

10 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 13, 2020

dis app was very easy to use (even for me). me was able to navigate through it quickly and sent items into my Shopify store within minutes. me would certainly recommend it to my friends.

Using app

About 1 month

Total reviews

4

Average rating

3.8

Developer Reply

Hi Daniel, thanks for taking the time to leave us a review. Based on what you wrote here, it sounds like you had a very positive experience with our app and are even willing to recommend it to others! That said, you rated us 1 out of 5 stars. Did you intend to give us such a negative rating? If so, I'd love to learn more about how we can improve the product and platform. My name is Espin. Please feel free to email me directly at [email protected] with any additional feedback or concerns. Thank you Daniel!

4 / 5 Share

Dec. 31, 2019

Offers fast delivery services for orders. Quality and nice products available which I love. A must have app and definitely will be using to my other store.

Using app

About 1 month

Total reviews

4

Average rating

4.8

1 / 5 Share

Jan. 29, 2020

Hi, I just can't start selling. The payment button does not work. Many times turned to support. There is no help. However, due to the slow and ineffective support for a simple problem, I think that I will leave and remove Modalyst from my store. Although I like the goods. The help desk cannot solve my problem. There are a few more days to make a decision.

Using app

7 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 28, 2019

I give it a 5-star coz I see lots of potential using it.lots of unique products to choose from and friendly customer care

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2019

It is a very easy to use app with quite varied and decent choices of merchandise. Well done Modalyst!

Using app

19 days

Total reviews

6

Average rating

4.8

4 / 5 Share

Dec. 12, 2019

App is easy and pretty straight forward. Vendor list for women's clothing is so-so. Takes a while to hear back from vendors if you email them about something specific. I wish they would up their shoe and handbag game, this is the downfall for EVERY dropshipper I've come across! Mahalo!

Using app

Almost 2 years

Total reviews

3

Average rating

4.0

3 / 5 Share

Dec. 12, 2019

Some good products and great interface. The bad is some vendors don't ship when they say they are going to ship, and they don't respond to emails. So select vendors at your own risk. Also be careful of counterfeit products, there are many that are counterfeit. I had to stop using the app because the vendors were so bad at shipping. It's too bad I was getting a lot of sales too.

Using app

2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 3, 2019

Very easy to use. Almost everything has been set up for you to simply import into your online store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2020

I am soooo impressed with not only the merchandise on Modalyst, I'm soooo impressed with the customer support. The customer service is top notch! I've reached out several times since joining and I get responses back so quickly. I am really impressed and plan to stay a lifetime! : - )

Using app

Over 1 year

Total reviews

9

Average rating

5.0

1 / 5 Share

Nov. 27, 2019

Very messy app! Our store was suddenly not recognised, tried to re-connect it, then the whole import list and all the products were lost. Modalyst has not been able to sort it out for days. Very unprofessional.

Using app

12 months

Total reviews

4

Average rating

2.0

5 / 5 Share

Nov. 22, 2019

Actual rating is 4.5 stars for me, none the less, good app. They make it easy to upload products to your store. The only issues I have with the app is that for my niche, there wasn't much of a feasible selection at the $35 a month price. I ended up only importing 70 products, which is more than the 25 they offer, but not worth the $35 a month, $300+ a year to use the service. None the less, compared to other companies in their niche (dropshipping) they have the most well put together collections and are one of the best, especially for clothing companies. I tried 9 different dropshipping companies and came back to them. So that speaks volumes. I have to use Spocket to supplement my store so that there is enough inventory, so I pay over $100 a month just to run the store, I can't even add other apps at this point to help generate sales, lol, but that is still better than paying thousands for inventory. Good company.

Using app

18 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 21, 2019

Horrible app!! I would not trust the vendors on this app at all. I had a customer order 2 items. One item took forever to be shipped and the vendor would not reply to my emails until I contacted Modalyst about them. The other vendor shipped an item that looked nothing like the pictures. I ended up having to refund my customer for the entire order due to her dissatisfaction with the purchase. Also, just a few days ago, the brand that took forever to ship an item was completely deleted from my shop without warning!!! Luckily Modalyst is not the only supply app I use. But I feel really bad for those that spent hours adding those products to their store, only to have them all DELETED suddenly. I uninstalled the app and asked to be refunded for the app fee I paid since I actually lost money during my subscription (I had only had the app installed for about 2 weeks). Of course, customer service has yet to reply to that email and will not refund my money. Very untrustworthy app and I will never use it again.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Karice, Thank you for the feedback. Again, we are very sorry about the experience you had with the suppliers in question. It is not our standard, and we will do our best to resolve it right away. As far as your billing, I believe our cofounder is in touch with you and will help finalize your refund request as soon as possible. If you have further questions, please feel free to email him directly at [email protected].