All reviews

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2022

Recently downloaded the app. Since we are a very technical website, we still have to make sure that translations are correct, however I loved the app customer service.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

This is the best translate and currency converter app I've ever used. I didn't need to ask any help because I could install it alone. I've used this app in the last 9 month without any problem. Highly recommand it and many thanks for the developer.

Store

M-Arlen

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Best translator app that I have found and the best customer service! Highly recommend! Very affordable unlike most other apps, I was able to use the free plan with my needs so a win win!

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 10, 2021

Love this app. Very helpful and the customer service is great. If you need a currency converter, I recommend this app

Store

VOVO EU

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

great App , very friendly and helpful, i faced a small problem with my theme . support team was awsome replied to me in an hour and helped me solve the problem!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

This is a very very good app. It looks aesthetic, works well and customer service have been very timely in getting back to adjust and fix issues.

Store

Saloos

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 21, 2021

Please Do not use this app, it messed Up my store and now I have to engage someone to fixed, all variants, colors sizes even pictures and add to cart on my products disappeared, also a whole section disappeared.

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear you had an issue with your store. This issue was NOT caused by our app. We have investigated it thoroughly and proven it not our app and what cause the issue, offered suggestions & spent countless hours to help you. If our app caused this or any issue, we want to improve it for a better customer experience, so I take this claim seriously and will take responsibility (and improve the app). Our app does not touch variants or remove sections. Our team hopes you have a better day and when you realize it was not us, change this review to be honest.

5 / 5 Share

Feb. 11, 2021

The team is very nice and dedicated. I am very satisfied with their generous help! They obviously want to know the need of the customers and try to help them with their best.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Happy for your review on the hard work out tram does

5 / 5 Share

Jan. 20, 2021

Translation was done in one shoot! Jasper who is the coder was amazing and helpful. I recommend this app for sure.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review :)

5 / 5 Share

Jan. 10, 2021

Firstly, this app is great — from the super simple setup to the user-friendly layout, we've never had such a high-quality translation/currency solution. Even the Free plan version works flawlessly for our site after months of testing and use. Secondly, these guys are some of the best devs I have ever had the pleasure of working with, bar none — and I've been in the biz for over 25 years, so that's saying something. Despite being signed up for only the Free plan, Mokool's support team went ABOVE AND BEYOND to give us the best service possible. Our site theme (Porto) was completely incompatible with this app, yet they went in and custom coded a solution for us. Granted, it took a few tries to get things working correctly, but the support team patiently attended to our every need and never once let us down. They are quick to respond, and eager to satisfy. I highly recommend working with them and wish every Shopify app connected to our store was a Mokool App. These guys are truly the BEST!! If you are in the market for a translation and currency app that works flawlessly, gives you the best bang for your buck, and comes with a top-notch support team, then you need this app!! And if you already have an established Shopify store and aren't yet using the Mokool Translate app, you are seriously cheating yourself... get rid of the junk translation/currency app(s) you currently have and change over to this app now! You'll thank me later. I promise... You can't find better than these guys.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 28, 2020

THEY ARE HELP ME FOR ANYTHINK VERY GOOD APP THNK YOU SO,VERY USEFUL APP,5 LANGUAGE,5 CURRENCY ALREADY AND FREE SAME TİME.

Using app

Over 1 year

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your review

5 / 5 Share

Oct. 22, 2020

Very impressed by this app. Very easy to install.Outstanding customer service team (10 stars++++).Highly recommended.

Using app

2 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for the review. Our team tried to go above and beyond.

5 / 5 Share

Oct. 7, 2020

It's free, easy to use, and has awesome support. We had previous translation apps that gave 4-5 languages with a monthly cost with extra charges for automatic google translations. This app is free for 5 languages of choice, automatically translates your store with google translations, plus has a currency converter. If you're looking to manually translate your store, as of date this app doesn't seem to let you but, it's not something we're interested in yet. So 5 stars for us!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review.

5 / 5 Share

Sept. 30, 2020

Very pleased with the high level of service Jasper was able to provide me as a first time customer. The app was very easy to use and efficient for my needs, would definitely recommend! Thank you again for the wonderful service

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Glad you are very happy and would suggest us.

1 / 5 Share

Sept. 30, 2020

This app messed up my store. I deleted it but it seems like it hasnt cleaned its code!!! My Pricings are messed up in position.

Using app

17 minutes

Total reviews

1

Average rating

1.0

Developer Reply

This review seems odd. Installed, 1 star reviewed and uninstalled within minutes. Now the store does not exist. I would guess this is a deliberate attack against us.

5 / 5 Share

Oct. 8, 2020

It has some problems before, but their service team help us solve the problem right away, thank you for your help

Using app

About 1 month

Total reviews

9

Average rating

4.4

Developer Reply

Glad we could work together to resolve the issue. Thank you for working with us and it looks great on your store. If you need anything else, please reach out.

5 / 5 Share

Sept. 21, 2020

I really liked this app, the setup was done straight away by the staff. The allow more than 5 translations for business on the reduced shopify plan, making it a massive selling point. I even put in a request to have the widgets in a different location to what's available the were more than happy to look into if it is possible for me. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Glad you enjoyed the customer service and that Translate & Currency both in a single menu. All the best on the store :)

5 / 5 Share

Sept. 10, 2020

I would give this excellent app a 5 stars all due to the high customer concern from the developer and well-using experience. Is very easy to use for both site manager or visitor, and a free plan is always available for basic functions, that's a good news for every beginner who just start their shopify.

Using app

10 months

Total reviews

6

Average rating

4.2

Developer Reply

It was a pleasure to help you. We want to help small abs big stores go global. Anything else let us know, thanks!!

5 / 5 Share

Aug. 12, 2020

This is a great translation app. Very versatile and easy to install. Jasper, my customer support superhero is awesome. They respond and implement requests very quickly. We have tried multiple apps by other designers but they were either glitchy or didn't fill all of our needs. This app accomplishes everything we hoped it would. Nothing but praise for this team.

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the review. Glad you compared and loved our app and the hardwork Jasper does and our team that helps him support you.

5 / 5 Share

July 11, 2020

I would recommend this Apps. Easy to install and simple. No limit of auto translation of words. They also have quick response support team especially to Mr. Jasper who's helping me a lot to fix the problem.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review, our team is happy to support you in making your store a success. 😄