Monk Free Gift+Checkout Upsell
Monk Upsell & Cross sell app to increase sales
Rating
4.9
feedback
451
chart
#10,515
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
31%
-
Less than a year
49%
-
More than a year
6%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and quick support provided by the team. Users appreciate the app's functionality, ease of use, and effectiveness in boosting sales through upsells and cross-sells. The support team, particularly individuals like Faheed, Jay, Ravish, and Ananya, have been highlighted for their patience, efficiency, and dedication in resolving issues and guiding users through setup processes. Customers also value the personalized assistance, such as screen sharing and step-by-step guidance, offered by the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 21, 2024
I wanted something subtle that did not interfere with the UX too much. Monk did the Job and support has been excellent. Patient, polite and helpful
March 20, 2024
Can build great funnels and excellent customer support. Took them less than 2 minutes to hop in my chat and help answer questions. Highly recommend Monk!
March 16, 2024
Monk upsell seems somewhat broken, the progess bar will sometimes add the free gifts,and sometimes it wont, leading to a huge drop in CVR. This also goes for running other discounts along side it, getting it stuck in an infinite loop.
Hey, looks like the issues you were facing were because the store was using a third-party app for the cart causing cross-app interference between Monk and the other app. Monk is currently compatible only with a theme's native cart or a custom coded cart but not with other cart apps.
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