Monk Free Gift+Checkout Upsell
Monk Upsell & Cross sell app to increase sales
Rating
4.9
feedback
451
chart
#5,468
All reviews
Rating Breakdown
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Jan. 18, 2024
While we didn't go with this app, it's has great functionality and the support has been PHENOMENAL! Would highly recommend!
Jan. 8, 2024
Your team support is very quick and it impresses me Thanks, Ananya for your quick support once again
Jan. 5, 2024
Support team is very helpful, even offered a 1-1 call to help answer all questions and resolve issues
Jan. 3, 2024
The app is great, but the support is even better! They always have an answer to my questions and they are quick to respong, which is really helpful!
Jan. 7, 2024
Perfect support, They answer my request in less that 24h.
Update (Jan 2nd 2023): A full refund has been processed. We sincerely apologize for this. We have e-mailed you regarding this and shall initiate a 100% refund immediately.
Dec. 8, 2023
Lässt uns schnell und unkompliziert Upsells generieren Die App tut was sie soll, ist unkompliziert und der Service im Live Chat funktioniert hervorragend.
Dec. 7, 2023
The app has helped us raise our AOV through accessory upsells. Their support is also excellent as they have helped me setup and optimize several funnels.
Dec. 6, 2023
Just uploaded the app! Service is amazing, staff is efficient and helpful. The app is very simple to use and has to many options to create creative offers for your clients.
Nov. 29, 2023
Fast support. I have proposed a few useful and important features to help them optimize and hope they will implement it soon.
Nov. 28, 2023
I recently added this app to my store looking for an easy way for customers to receive free gifts with purchase. I had tried another app before but felt it was a little too complex. The first night I was having some trouble and I reached out to customer support. The agent did help me somewhat providing help docs but I was still very confused on the process not sure if this app was going to work. Next morning I decided to try to reach out to customer support again and this time I was connected with a different agent. Ananya was amazing :) She went above & beyond to not only explain the process but she got on a google call to see my screen & guide me through it (the google call was her idea). She also talked with their tech team to make some customizations code wise to really refine the final product. Had it not been for her taking the initiative and really trying to make an effort to help me I would've moved on to another app. I've only used the app for a very short period of time and I've still yet to try the other features but as long as customer support continues to build a positive relationship I think things will go well and the app will become an asset. I also think the pricing is reasonable for the ease of use of the app (once you know how to do things) and especially for small businesses that have yet to build a solid customer base. They don't have a lot of diy help docs but the customer support makes up for it. Overall I recommend giving this app a try (be sure to reach out to customer support first thing so they can explain widgets to you if you're trying to set up the gift progress bar) and I will give an update when I try some of the other features.
Nov. 27, 2023
A really solid app packed with features and works seamlessly. We needed a gift with purchase functionality for our Black Friday sale and this app delivered. The support is superb too with the Monk team ready to answer any questions you may need before or during the use of the app.
Nov. 23, 2023
Their support was very prompt and was able to resolve my issue very quickly, which was great!