Rating

4.4

feedback

11

Reviews

chart

#4,690

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    18%
  • Less than a month
    36%
  • Less than a year
    36%
  • More than a year
    0%

Reviews Summary

The reviews for the Monster Checkout Shopify App are overwhelmingly positive, with users praising the app for its ease of use, great customer service, and ability to increase sales through upselling features. Customers appreciate the hands-on support provided by the Monster App team, with many highlighting the quick response times and helpful guidance during setup. The app is described as a game-changer for e-commerce operations, offering a smooth checkout experience and customizable upselling strategies that have led to a significant boost in average order value and conversion rates. However, there are a few negative reviews mentioning issues with customer service and app functionality, with some users expressing disappointment with unresolved problems and misleading support. Themes found in the reviews: 1. Positive feedback on customer service and support 2. Ease of use and intuitive interface 3. Effectiveness in increasing sales through upselling 4. Mixed feedback on app functionality and features 5. Mention of quick setup process and anticipation for new features

Highlights

Positive feedback on customer service and support
Ease of use and intuitive interface
Effectiveness in increasing sales through upselling
Mixed feedback on app functionality and features
Mention of quick setup process and anticipation for new features

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2024

5 stars for customer service! I'm on a free trial for both Monster Upsells and Monster Checkout at the moment. It's very easy to use and the checkout looks great without any coding. The customer service has been incredible so far with staff helping me through set up and offering advice. Monster Checkout doesn't do everything I need it to at this stage, but they're working on the functions I need it and I'm confident it will be a game changer for our store.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Excellent app! Started making more money the first day and they have great support!!

Store

Zamage

Using app

8 months

Total reviews

10

Average rating

3.4

5 / 5 Share

Sept. 25, 2023

Just started our free trial and it's fantastic so far - loving the features and the devs are really hands on and helpful. Seems to offer pretty much everything you'd want from an upsell, and the dash is very easy to navigate. Fingers crossed for a great result!

Store

Oobi

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

So far it looks great. Ty has been amazing with helping through the setup process. No sales yet, but hopefully not long now.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

We recently installed this app with the help of the Monster App team. They were quick to assist and create a demo for us, making the process simply and easy. We also use their Monster Cart Upsells + Free Gift which we love, hence why we decided to test out this new version as well. Monster App is always looking for ways to increase revenue with ease for both the buyer and shopper. The service is second to none, and it is rare we ever have to wait for a response! Thanks Ty for making a great app!

Using app

31 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Always an absolute pleasure working with the grahams team πŸ₯°πŸ₯°πŸ₯°πŸ™ŒπŸ»πŸ™ŒπŸ»πŸ™ŒπŸ»πŸ™ŒπŸ» ur All legends!!! Let’s get some checkout upsells FIRING!!! πŸ”₯πŸ”₯πŸ”₯ Wohoooo

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more