Rating

4.4

feedback

6

Reviews

chart

#2,867

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    17%

Reviews Summary

Moselle app has received overwhelmingly positive reviews from users who appreciate its seamless inventory planning features, time-saving automations, and responsive support team. Users highlight the app's ability to help avoid stockouts, provide helpful insights for inventory management, and offer easy-to-use customizable reports. However, there is a negative review mentioning issues with app functionality, specifically being redirected to the integrations page repeatedly and facing difficulties with customer support availability.

Highlights

Seamless inventory planning and time-saving automations
Responsive and supportive team
Helpful insights for inventory management
Issues with app functionality and customer support availability

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 8, 2024

I love how seamlessly the Moselle app allows me to plan out future inventory based on changes in our demand plans. It has provided some great automations that save me valuable time each day! The team is super supportive and always willing to jump in and assist with any questions as well.

Store

Lalo

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

July 4, 2024

Moselle is the best app in our whole Shopify stack. Their predictive inventory planning saves us valuable time, but more importantly helps us avoid product stockouts. The team is incredibly responsive and works with us on an ongoing basis to ensure that we're up to speed on their latest updates. Highly recommend this to any business that is struggling to carry the right amount of inventory and navigate swings in customer demand.

Store

Wilet

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Moselle is very useful - great team and really helpful insights - would recommend leaning into using this tool for inventory management/production forecasting, especially if you can't get this information elsewhere.

Using app

About 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

Oct. 30, 2023

When I try to use the app, it re-routs me back to the integrations page over and over again, even though it says I'm connected to my Shopify store. I can't click on any of the menu items without being re-routed to a page that tells me my store is successfully connected with a green checkmark, while at the same time as telling me to connect that same store over and over again. There is no chat support and the next available set up time on their calendar is over a month from now.

Using app

15 minutes

Total reviews

4

Average rating

3.8

Developer Reply

Thanks for your review, and sorry to hear about your experience. We usually set up an onboarding call within a couple of days of signup, so we can ensure merchants can get the most out of Moselle. In the meantime, we have improved the sign-up process to indicate that your Shopify store is connected, and you can book a call on the same day. 

5 / 5 Share

Oct. 24, 2023

Highly recommend Moselle for tracking and managing inventory across different locations and platforms! The reports are very easy to use & customize. Best of all, the team is always super responsive and truly cares about supporting our business needs! Thank you, Moselle!

Store

Loisa

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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