Moselle Inventory Co‑Pilot
Inventory Planning on Autopilot
Rating
4.0
feedback
4
chart
#4,472
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
25%
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Less than a day
0%
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Less than a month
0%
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Less than a year
25%
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More than a year
25%
Reviews Summary
Moselle is a highly recommended app for inventory management and production forecasting. Users appreciate the helpful insights provided by the team and the ease of tracking and managing inventory across different locations and platforms. The support team is responsive and proactive in addressing any issues or implementing changes to improve the app's functionality. However, some users have experienced technical issues with the app, such as being redirected to the integrations page repeatedly despite being connected to their Shopify store. The lack of chat support and long wait times for setup appointments have also been mentioned as drawbacks.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 19, 2024
Moselle is very useful - great team and really helpful insights - would recommend leaning into using this tool for inventory management/production forecasting, especially if you can't get this information elsewhere.
Oct. 30, 2023
When I try to use the app, it re-routs me back to the integrations page over and over again, even though it says I'm connected to my Shopify store. I can't click on any of the menu items without being re-routed to a page that tells me my store is successfully connected with a green checkmark, while at the same time as telling me to connect that same store over and over again. There is no chat support and the next available set up time on their calendar is over a month from now.
Thanks for your review, and sorry to hear about your experience. We usually set up an onboarding call within a couple of days of signup, so we can ensure merchants can get the most out of Moselle. In the meantime, we have improved the sign-up process to indicate that your Shopify store is connected, and you can book a call on the same day.
Oct. 24, 2023
Highly recommend Moselle for tracking and managing inventory across different locations and platforms! The reports are very easy to use & customize. Best of all, the team is always super responsive and truly cares about supporting our business needs! Thank you, Moselle!
Aug. 25, 2023
We have been using this App for some time now and it is great! Kevin and the rest of the support team have been amazing. They immediately respond to any issue and have been able to implement changes for the app to work even better when we have made suggestions.
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