Rating
3.5
feedback
3
chart
#7,027
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The store credit app received mixed reviews from users. One positive aspect highlighted was the app's robustness in handling store credits. Users appreciated the quick response from the support team, especially in addressing syncing issues with customer accounts. However, there were concerns raised about the support quality, with users mentioning difficulties in getting relevant answers to their queries. Additionally, some users experienced issues with customer data not fully syncing to the app, leading to frustration and a lack of response from the support team.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2025
Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.
Aug. 8, 2024
Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
June 17, 2023
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie, We have not received any support request from you. Please contact us via email or call. Thanks, Ishan
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