MP‑Store Credit
Store credit for Refunds, Cash back and Promotional credits
Rating
4.3
feedback
5
chart
#20,725
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
40%
-
More than a year
0%
Reviews Summary
The store credit app has received mixed reviews from users. One positive aspect highlighted is the app's robustness in handling store credits once the store is live. Users appreciated the quick response from Suraj in addressing issues. However, negative feedback focused on the lackluster support provided by the app. Users reported issues with customer syncing, with one user experiencing only a fraction of their customers showing up in the app. Additionally, there were complaints about the app issuing free shipping credits despite not offering free shipping.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2025
Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.
Dec. 7, 2024
I don’t usually leave reviews but wanted to bring more attention to this app. I found it by accident while searching for a better and quick way to do refunds for the customer. Everytime we give a refund, I would have to pay processing fees plus about a week's time for the money to reach my customer’s bank account so that they can use it again and I end up paying twice the processing for no reason! This helped me save time and money. I’m discovering that "MP‑Store Credit" is actually pretty neat. I can now give store credit on the spot and there are no processing fees. Problem finally solved!
Dec. 6, 2024
Our company started using this app for offering store credit and refund with ease to the customers. We feel that the app is easy to use, great admin panel and super clean integration to use for customers. Customer support is fast and effective with quick turnaround time. We are satisfied with everything you get.
Aug. 8, 2024
Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
June 17, 2023
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie, We have not received any support request from you. Please contact us via email or call. Thanks, Ishan
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