MP‑Store Credit
Store credit for Refunds, Cash back and Promotional credits
Rating
4.3
feedback
5
chart
#21,778
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
40%
-
More than a year
0%
Reviews Summary
The store credit app has received mixed reviews from users. Positive feedback includes the app's robust functionality for handling store credits efficiently and the quick and effective customer support provided by Suraj. Users appreciate the time and money saved by using the app for refunds without incurring processing fees. The app's ease of use, great admin panel, and clean integration for customers have also been highlighted. However, negative reviews mention issues with customer support, such as delayed responses and not addressing questions effectively. Some users have experienced issues with customer syncing and unwanted free shipping credits being issued.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2025
Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.
Dec. 7, 2024
I don’t usually leave reviews but wanted to bring more attention to this app. I found it by accident while searching for a better and quick way to do refunds for the customer. Everytime we give a refund, I would have to pay processing fees plus about a week's time for the money to reach my customer’s bank account so that they can use it again and I end up paying twice the processing for no reason! This helped me save time and money. I’m discovering that "MP‑Store Credit" is actually pretty neat. I can now give store credit on the spot and there are no processing fees. Problem finally solved!
Dec. 6, 2024
Our company started using this app for offering store credit and refund with ease to the customers. We feel that the app is easy to use, great admin panel and super clean integration to use for customers. Customer support is fast and effective with quick turnaround time. We are satisfied with everything you get.
Aug. 8, 2024
Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
June 17, 2023
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie, We have not received any support request from you. Please contact us via email or call. Thanks, Ishan
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