MP‑Store Credit

Reviews Summary

The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, users appreciate the easy setup process, great customer service, and the ability to offer store credits to customers. Many users find the customization options useful, even in the free version, and mention that the app seamlessly integrates with their websites. The customer service is highlighted as responsive and helpful, with specific mentions of individual support team members providing excellent assistance. Users also express excitement about the potential for building customer loyalty through the credit and refund management features. However, there are some negative aspects mentioned in the reviews. One user experienced issues with the app issuing free shipping credits to customers despite not offering free shipping. Another user faced a problem where only a portion of their customers appeared in the app, leading to difficulties in issuing store credits. Support responsiveness is a common concern, with one user mentioning a lack of response from the support team after reaching out for assistance. Overall, while the app offers valuable features and good customer service, improvements in support and issue resolution are needed to enhance the user experience.