MP‑Store Credit
The store credit app received mixed reviews from users. One positive aspect highlighted was the app's robustness in handling store credits. Users appreciated the quick response from the support team in addressing issues, such as syncing customer accounts. However, negative feedback focused on the lackluster support provided, with users expressing frustration over unanswered questions and unresolved issues like issuing free shipping credits unintentionally. Some users also reported difficulties with customer data syncing and a lack of response from support, leading to dissatisfaction with the app's functionality and customer service.
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Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.
Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie, We have not received any support request from you. Please contact us via email or call. Thanks, Ishan
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