MP‑Store Credit
The store credit app received mixed reviews from users. One user praised the app for its robust features but encountered an issue with customer syncing, which was promptly addressed by the support team. However, another user expressed dissatisfaction with the support, mentioning that questions were not answered effectively and the app issued free shipping credits despite not offering free shipping. Additionally, a user reported a significant issue with customer visibility in the app and lack of response from the support team.
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Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.
Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.
Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.
Hi Stephanie, We have not received any support request from you. Please contact us via email or call. Thanks, Ishan
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