LumbFit review for Buy Me ‑ Sticky Buy Button
April 16, 2020
We installed this app, because we needed some of their features. Worst decision ever ! Their APP destroyed our whole website and the shop buttons were not working anymore, only their buttons. Their answer was " it's not from our end " then we tried another theme and we had the same issue. It's obvious their APP did something to our shop and that is why we had so many trouble trying to fix the shop buttons. The solution was to uninstall app and redo everything with new theme without their APP.
Hi, This is MakeProSimp Team. So sorry for facing the issues but as we have already told you the issue is NOT coming from our end and the issue is already there before installing our app. Our app is already working in your store and your customers are already clicking in our Buy Me App button. The issue is coming from the custom works that you have done in your store's theme. Let us share with you the same snapshots and a video with the below links. Link 1: https://cdn.shopify.com/s/files/1/1980/3607/files/theme-modified-by-you.png Link 2: https://cdn.shopify.com/s/files/1/1980/3607/files/theme-code-creating-issue.png Video Link of Issue: https://cdn.shopify.com/s/files/1/1980/3607/files/theme-issue.webm Please see the line from where the issue is coming and the video that we have done after you uninstalled our app and the issue is in mobile device only and it's still there after uninstalling our app. So our app was working on your website's mobile and desktop. We are still seeing the issue in your store's product page but it's hidden because now you are displaying the product to the Home page instead of the product page. Please hire the developer to fix the issue on your theme's product page. Please guide us if you need more help from our side. We are always here for our merchants. Thanks, MakeProSimp Team
