Xanitys review for Sales Pop up ‑ ToastiBar
June 1, 2021
Poor customer service. Not happy. We upgraded and then cancelled and downgraded immediately. Still waiting for refund.
Hi Xanitys, So sorry for facing the issues with our chat service. Please contact the Shopify support team at support@shopify.com for refund-related queries. On behalf of us, Shopify is collecting the charges from you. We are not having your card details so we are not able to directly refund you. Please contact Shopify for a refund and we will approve it for you. P.S. If you have any question then we are requesting to contact our support team at support@makeprosimp.com. If you have posted any question/complaint here then it may take more time to get a reply from us because we are not frequently checking this page. Thanks, MakeProSimp Team
