Coverluxesilk review for Sales Pop up ‑ ToastiBar
May 16, 2022
doesn't work tried to contact no results, i tried asking them to fix but they couldn't quite annoyed
Hi Coverluxesilk, First of all so sorry as you have faced issues. We have checked with our technical team and they have guided us that there is some issue with the theme. They have also guided us that maybe the merchant(you) has installed some app(s) that may modify Shopify Theme's Header content[Modified asyncLoad JavaScript function with StartAsyncLoading function] and removed some code and added some code that prevents loading/display of many apps including ours on your store. They have observed that many other apps are not working on your store including all the below apps. 1. Pixc [pixc.com/resize.js] 2. JudgeMe [cdn.judge.me/assets/installed.js] 3. Free Shipping Bar [cdn.hextom.com/js/freeshippingbar.js] 4. Tidio [code.tidio.co/3pp1gqoknb7hdsi3cxyo3gts9bsozwcd.js] 5. Klaviyo [static.klaviyo.com/onsite/js/klaviyo.js] 6. Klarna [s3.eu-west-1.amazonaws.com/production-klarna-il-shopify-osm/df9e9749fad4029c418fcebdee2381d9e8d1b88c/coverluxesilk.myshopify.com-1646063588170.js] 7. Latitude Pay [app.latitudepayapps.com/inject.jsx] 8. Giraffly Trust [coverluxesilk.com/apps/giraffly-trust] 9. sp-micro-next.b-cdn.net/sp-micro.umd.js As our technical team has guided us that this issue is coming because the merchant(you) has installed some app(s) that modified the theme's header[Modified asyncLoad JavaScript function with StartAsyncLoading function] so we are not able to help with the third-party apps. The quick solution should be to use the new theme instead of your current theme and that may fix the issue. We are strongly suggested to contact Shopify support and they may be able to help you as this issue is not coming from the Sales Notification app. You can reach us anytime for support at [email protected]. We will be glad by helping you. Thanks, MakeProSimp Team
