Herbal Dispatch review for Arigato Workflow Automation
Dec. 11, 2022
I've used Arigato on a couple different sites and its miles ahead of Shopify Flow. In fact, often times I've found Shopify's support suggests Arigato as they seem to often have difficulty navigating their own tool, where in the odd occasion that I haven't been able to find our configure an already-build flow from Arigato's easy to navigate library, their support team has something built out for me with explanations included within a few hours to a day. Would love to give a full 5 stars but I find the arbitrary increase in pricing for Shopify Plus users a bit of an offensive trend in Shopify developers. Increasing the price of an app based on another subscription and not usage is pretty painful and if Shopify ever managed to actually build out Flows competently I'd likely have to set Arigato aside due to the price point.
Please reach out to the support team to open a discussion regarding pricing. They are able to review on a case by case basis. Our general pricing is based on our historical data that indicates larger stores send a heavier load and have more challenging support requests, even if they're not doing many actions. It's not a perfect concept. I'm glad you like the app, but we also want customers to feel like it's fairly priced for their situation. Let's talk! :)
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