MSG91
Boost conversions through chatbots and custom user journeys.
Rating
5.0
feedback
11
chart
#2,363
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
MSG91 is highly praised by ecommerce merchants for its comprehensive features such as abandoned cart alerts, order confirmations, and omni-channel support including SMS, email, voice, and WhatsApp. Users appreciate the app's user-friendly interface, easy setup process, and integration with other business apps. The Signup Greetings feature is highlighted for its ability to create personalized welcome messages and discounts for new customers. Additionally, the app is commended for its efficiency in automating messages, saving time for merchants to focus on other aspects of their business. However, there are some minor mentions of needing assistance from the support team for campaign setup and troubleshooting.
Highlights
Rating Breakdown
All reviews
March 26, 2024
MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.
March 21, 2024
Let me tell you, It's like having a personal assistant. I can write my own messages to make them sound extra friendly. More sales, happy customers - that's MSG91 for you!
March 18, 2024
Running a small business can be busy, and keeping in touch with customers takes time. MSG91 helps by automatically sending messages about abandoned carts and other things. This frees me up to focus on other parts of my business. Since I started using MSG91, things have been running smoother and my business is growing. This app is a lifesaver!
March 14, 2024
The Signup Greetings feature is easy to set up and use. I can simply create a template for my welcome message and customize it. New customers get a friendly welcome right away, and I can even add a discount code. Makes a good first impression!
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