MSG91 for Shopify

MSG91

Boost conversions through chatbots and custom user journeys.

View on App Store

Rating

5.0

feedback

11

Reviews

chart

#2,363

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

MSG91 is highly praised by ecommerce merchants for its comprehensive features such as abandoned cart alerts, order confirmations, and omni-channel support including SMS, email, voice, and WhatsApp. Users appreciate the app's user-friendly interface, easy setup process, and integration with other business apps. The Signup Greetings feature is highlighted for its ability to create personalized welcome messages and discounts for new customers. Additionally, the app is commended for its efficiency in automating messages, saving time for merchants to focus on other aspects of their business. However, there are some minor mentions of needing assistance from the support team for campaign setup and troubleshooting.

Highlights

Comprehensive features and omni-channel support
User-friendly interface and easy setup process
Efficiency in automating messages and saving time
Integration with other business apps
Minor mentions of needing support for campaign setup

Rating Breakdown

  • 5
    91% (10 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2024

MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2024

Let me tell you, It's like having a personal assistant. I can write my own messages to make them sound extra friendly. More sales, happy customers - that's MSG91 for you!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2024

Running a small business can be busy, and keeping in touch with customers takes time. MSG91 helps by automatically sending messages about abandoned carts and other things. This frees me up to focus on other parts of my business. Since I started using MSG91, things have been running smoother and my business is growing. This app is a lifesaver!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

The Signup Greetings feature is easy to set up and use. I can simply create a template for my welcome message and customize it. New customers get a friendly welcome right away, and I can even add a discount code. Makes a good first impression!

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2024

I'm not the most tech-savvy person, but MSG91 surprised me with its user-friendly interface. Setting up the app and sending my first SMS notifications took just minutes!

Using app

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Total reviews

5

Average rating

5.0

All reviews

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