MSG91 for Shopify

MSG91

Boost conversions through chatbots and custom user journeys.

View on App Store

Rating

5.0

feedback

11

Reviews

chart

#2,177

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

MSG91 is highly praised by users for its comprehensive features that cover various aspects of communication with customers, such as abandoned cart alerts and order confirmations. Users appreciate the omni-channel support, including SMS, email, voice, and WhatsApp, making it feel like a personal communication assistant. The app is lauded for its user-friendly interface, easy setup process, and integration with other business apps, streamlining workflows and saving time. Additionally, features like Signup Greetings and customizable templates for messages contribute to a positive user experience. However, some users mention that the support team is helpful but there may be room for improvement in certain areas.

Highlights

Comprehensive features and omni-channel support
User-friendly interface and easy setup process
Integration with other business apps
Customizable templates and positive user experience
Room for improvement in support

Rating Breakdown

  • 5
    91% (10 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2024

MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2024

Let me tell you, It's like having a personal assistant. I can write my own messages to make them sound extra friendly. More sales, happy customers - that's MSG91 for you!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2024

Running a small business can be busy, and keeping in touch with customers takes time. MSG91 helps by automatically sending messages about abandoned carts and other things. This frees me up to focus on other parts of my business. Since I started using MSG91, things have been running smoother and my business is growing. This app is a lifesaver!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

The Signup Greetings feature is easy to set up and use. I can simply create a template for my welcome message and customize it. New customers get a friendly welcome right away, and I can even add a discount code. Makes a good first impression!

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2024

I'm not the most tech-savvy person, but MSG91 surprised me with its user-friendly interface. Setting up the app and sending my first SMS notifications took just minutes!

Using app

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Total reviews

5

Average rating

5.0

All reviews

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