MSG91
Boost conversions through chatbots and custom user journeys.
Rating
5.0
feedback
11
chart
#2,177
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
MSG91 is highly praised by users for its comprehensive features that cover various aspects of communication with customers, such as abandoned cart alerts and order confirmations. Users appreciate the omni-channel support, including SMS, email, voice, and WhatsApp, making it feel like a personal communication assistant. The app is lauded for its user-friendly interface, easy setup process, and integration with other business apps, streamlining workflows and saving time. Additionally, features like Signup Greetings and customizable templates for messages contribute to a positive user experience. However, some users mention that the support team is helpful but there may be room for improvement in certain areas.
Highlights
Rating Breakdown
All reviews
March 26, 2024
MSG91 is truly impressive. It covers all the bases, from abandoned cart alerts to order confirmations. What stands out to me is its omni-channel support, including SMS, email, voice, and WhatsApp. It feels like having your own personal communication assistant.
March 21, 2024
Let me tell you, It's like having a personal assistant. I can write my own messages to make them sound extra friendly. More sales, happy customers - that's MSG91 for you!
March 18, 2024
Running a small business can be busy, and keeping in touch with customers takes time. MSG91 helps by automatically sending messages about abandoned carts and other things. This frees me up to focus on other parts of my business. Since I started using MSG91, things have been running smoother and my business is growing. This app is a lifesaver!
March 14, 2024
The Signup Greetings feature is easy to set up and use. I can simply create a template for my welcome message and customize it. New customers get a friendly welcome right away, and I can even add a discount code. Makes a good first impression!
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