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MSG91

Name: MSG91
Brand: Superheros Inc
Rating: 4.5 (2 reviews)

Boost conversions through chatbots and custom user journeys.

Abandoned cart Chat

Developer

Walkover Web Solutions Pvt Ltd

View on App Store

MSG91

Rating

4.5

Feedback

Reviews

Chart

#5,229

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for the MSG91 Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ease of use and the support team's helpfulness in setting up campaigns and troubleshooting. The app is praised for its quick and intuitive setup process, allowing users to start sending SMS notifications within minutes. Users also find the app useful for customizing and sending various types of messages to customers. However, there are concerns raised about poor customer support, with one user mentioning a negative experience where the support team refused to assist with app integration for their dev team.

Rating breakdown

5 50% (1) 4 50% (1) 3 0% (0) 2 0% (0) 1 0% (0)

Reviews with text

100% (2)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 0%

Less than a month 50%

Less than a year 50%

More than a year 0%

All reviews

5 / 5 Share

Dec. 14, 2022

Great app, support team services is extraordinary. Very helpful for running campaigns, sending messages to our customers. Overall Awesome experience.

Store Using app Total reviews Average rating

Prisma Garments 2 months 2 5.0

4 / 5 Share

Sept. 16, 2022

Great app. It is user-friendly and the MSG91 support team is extremely helpful with setting up campaigns and troubleshooting.

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