MSG91
The reviews for the MSG91 Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ease of use and the support team's helpfulness in setting up campaigns and troubleshooting. The app is praised for its quick and intuitive setup process, allowing users to start sending SMS notifications within minutes. Users also find the app useful for customizing and sending various types of messages to customers. However, there are concerns raised about poor customer support, with one user mentioning a negative experience where the support team refused to assist with app integration for their dev team.
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very poor customer support, when asked for certain steps to help our dev team with your app integration, they straightaway said no "we wont help" "our dev team doesnt come on call" they didnt know anything about it, instead of helping they just ignore your calls and no support
As a healthcare startup, we were looking for a simple yet powerful SMS messaging solution to integrate with our Shopify store. We came across MSG91 and have been very impressed with their Shopify app so far. The setup process was quick and intuitive. We were able to get the app configured with our Shopify store and start sending SMS notifications within minutes. The app lets us easily customize and send order updates, shipping alerts, promotional messages, and other notifications to our customers over SMS.
Great app, support team services is extraordinary. Very helpful for running campaigns, sending messages to our customers. Overall Awesome experience.
Great app. It is user-friendly and the MSG91 support team is extremely helpful with setting up campaigns and troubleshooting.
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