Mulberry Product Protection for Shopify

Mulberry Product Protection

Offer customers accident protection and extended warranties

Developer

Rating

4.8

feedback

30

Reviews

chart

#3,982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    60%
  • More than a year
    30%

Reviews Summary

The reviews for the Mulberry Shopify App are overwhelmingly positive, highlighting the excellent support provided by the team, easy integration process, and the value it adds to businesses by offering protection plans. Customers appreciate the responsiveness of the support team and the seamless experience of using the app. However, there are a few negative reviews mentioning issues with the app causing problems on the store and lack of support in resolving technical issues. Overall, Mulberry is praised for its impact on businesses and customer satisfaction, with a strong recommendation for those looking to offer protection plans on their online store.

Highlights

Excellent customer support and communication
Easy integration process
Value-added protection plans
Issues causing problems on the store
Lack of support in resolving technical issues

Rating Breakdown

  • 5
    87% (26 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

Sarah and John played a crucial role in seamlessly integrating Mulberry with our Shopify Store! Their team has been highly supportive and communicative throughout the process. Their prompt assistance with our inquiries has been invaluable. Big thanks to Mulberry & Team for their excellent support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Mulberry has been a great investment for Jordan Craig. Sarah got everything set up and has continued to be super responsive if we have any questions or need anything. As a streetwear brand, some people may wonder why we offer protection; however, our customers continue to buy it. We are seeing customers buy both the individual protection as well as Mulberry Unlimited. The whole team is happy we chose Mulberry and look forward to more continued success. We'd strongly recommend Mulberry if you're interested in protection. You're going to get a service your customers care about and a team that cares about your business.

Using app

About 2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

April 2, 2024

Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2024

good product and supportive team.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

All reviews

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