Rating

3.7

feedback

6

Reviews

chart

#15,051

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the Multify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's customizable nature, which allows for complex calculations and connections between different platforms like Shopify and Netsuite. The app has been praised for its helpfulness in opening Shopify stores in other countries and syncing them seamlessly. Users also highlight the excellent customer service provided by the Multify team, especially in setting up connections with ERP systems and managing multiple stores. However, there are negative reviews mentioning issues with functionality, such as syncing problems, inventory discrepancies, and unresponsive customer support. Some users experienced significant disruptions to their operations due to these issues, leading to frustration and dissatisfaction with the app.

Highlights

Customizable nature and complex calculations
Excellent customer service
International store expansion and syncing
Functionality issues and disruptions
Inventory discrepancies and unresponsive support

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 4, 2020

Does not work. Do not waste your time or money. I have 2 stores that I wanted to sync. After more than 3 weeks, we had to bail. In their own words: "Unfortunately we haven't been able to figure out the issue as of yet. "

Store

TSEShop

Using app

27 days

Total reviews

7

Average rating

4.4

Developer Reply

Merchant threatened us with a bad review because our support team apparently wasn't working as fast as they wanted. Despite supporting them and trying to resolve, they chose to leave a bad review anyway.

5 / 5 Share

Jan. 9, 2020

We’re using Multify to connect to Netsuite for fullfillment and accounting needs. We have a lot of custom items in Netsuite, Shopify and Multify. The customizable nature of the app allows for the calculations we need to manage and grow our business where other middleware failed. The Multify team also provides great support.

Store

ZENB

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Extremely helpful app that allowed us to open up Shopify stores in other countries, while connecting it all together in an easy to use platform. Highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

Great app and even better customer service! We were able to connect Shopify to our complex ERP system using Multi Admin, and soon opening up a second/third store to sync everything up. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 18, 2018

Worst application EVER! Don't even install it. It's piece of un-done thing, which ruined our warehouse quantity numbers, variant orders so all products on all shops were suddenly not available. Perfect timing before Xmas, thank you but no thank you. They are not responding on chat / support and special feature, they merge currencies at one, so if you have 1000 EUR and 1000 GBP, for them its 2000 $, pretty awesome!

Using app

About 16 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi- We noticed that you installed and uninstalled the application within 2 minutes and nothing was set to sync. That being said, it's not possible that our application did this. We also checked all our emails and chat logs and do not have 1 thing from you. If you have any questions/comments/issues we are available to speak to you. Please email info@multify.io and someone will get back to you!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more