Rating

3.7

feedback

6

Reviews

chart

#14,690

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to connect Shopify stores to other platforms like Netsuite for fulfillment and accounting needs. The customizable nature of the app allows for managing complex calculations and custom items effectively. Users also praise the helpful customer service provided by the app's team. However, on the negative side, there are complaints about the app not working properly, causing issues with warehouse quantity numbers, variant orders, and product availability across multiple shops. Some users also mention difficulties in getting timely support and encountering issues with currency merging.

Highlights

Positive feedback on connecting Shopify stores to other platforms like Netsuite for fulfillment and accounting needs
Customizable nature of the app for managing complex calculations and custom items
Positive feedback on helpful customer service provided by the app's team
Negative feedback on app not working properly and causing issues with warehouse quantity numbers, variant orders, and product availability
Complaints about difficulties in getting timely support and encountering issues with currency merging

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 4, 2020

Does not work. Do not waste your time or money. I have 2 stores that I wanted to sync. After more than 3 weeks, we had to bail. In their own words: "Unfortunately we haven't been able to figure out the issue as of yet. "

Store

TSEShop

Using app

27 days

Total reviews

7

Average rating

4.4

Developer Reply

Merchant threatened us with a bad review because our support team apparently wasn't working as fast as they wanted. Despite supporting them and trying to resolve, they chose to leave a bad review anyway.

5 / 5 Share

Jan. 9, 2020

We’re using Multify to connect to Netsuite for fullfillment and accounting needs. We have a lot of custom items in Netsuite, Shopify and Multify. The customizable nature of the app allows for the calculations we need to manage and grow our business where other middleware failed. The Multify team also provides great support.

Store

ZENB

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Extremely helpful app that allowed us to open up Shopify stores in other countries, while connecting it all together in an easy to use platform. Highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

Great app and even better customer service! We were able to connect Shopify to our complex ERP system using Multi Admin, and soon opening up a second/third store to sync everything up. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 18, 2018

Worst application EVER! Don't even install it. It's piece of un-done thing, which ruined our warehouse quantity numbers, variant orders so all products on all shops were suddenly not available. Perfect timing before Xmas, thank you but no thank you. They are not responding on chat / support and special feature, they merge currencies at one, so if you have 1000 EUR and 1000 GBP, for them its 2000 $, pretty awesome!

Using app

About 16 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi- We noticed that you installed and uninstalled the application within 2 minutes and nothing was set to sync. That being said, it's not possible that our application did this. We also checked all our emails and chat logs and do not have 1 thing from you. If you have any questions/comments/issues we are available to speak to you. Please email [email protected] and someone will get back to you!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more