Rating

4.2

feedback

5

Reviews

chart

#20,420

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

The reviews for the Multify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's customizable nature, which allows for complex calculations needed to manage and grow their businesses. The app has been praised for its ability to connect Shopify stores in different countries and sync them seamlessly. Users also highlight the excellent customer service provided by the Multify team. However, on the negative side, some users have experienced issues with the app not working properly, leading to problems with inventory numbers and orders. There are complaints about the lack of responsiveness from the support team and issues with currency merging.

Highlights

Customizable nature and complex calculations
International store connections
Excellent customer service
Technical issues and lack of support responsiveness
Currency merging problems

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 4, 2020

Does not work. Do not waste your time or money. I have 2 stores that I wanted to sync. After more than 3 weeks, we had to bail. In their own words: "Unfortunately we haven't been able to figure out the issue as of yet. "

Store

TSEShop

Using app

27 days

Total reviews

7

Average rating

4.4

Developer Reply

Merchant threatened us with a bad review because our support team apparently wasn't working as fast as they wanted. Despite supporting them and trying to resolve, they chose to leave a bad review anyway.

5 / 5 Share

Jan. 9, 2020

We’re using Multify to connect to Netsuite for fullfillment and accounting needs. We have a lot of custom items in Netsuite, Shopify and Multify. The customizable nature of the app allows for the calculations we need to manage and grow our business where other middleware failed. The Multify team also provides great support.

Store

ZENB

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Extremely helpful app that allowed us to open up Shopify stores in other countries, while connecting it all together in an easy to use platform. Highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

Great app and even better customer service! We were able to connect Shopify to our complex ERP system using Multi Admin, and soon opening up a second/third store to sync everything up. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2018

Multi- Admin works really well for us to connect all our stores together! We are using it to import our data into our accounting system. Overall, we are very happy with it!

Using app

2 months

Total reviews

4

Average rating

5.0

All reviews

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