All reviews

Rating Breakdown

  • 5
    91% (478 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

April 4, 2023

I love the customer support. I couldn't understand how to get the app working but I had a very informative meeting on the computer and now I can use the app! Look forward to using this app for all my shipping needs.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive feedback about our PH Multi Carrier Shipping Label App. We're delighted to hear that our customer support team was able to assist you in getting the app up and running for your shipping needs. We value your business and strive to provide our customers with the best possible experience. If you have any further questions or concerns, please do not hesitate to reach out to us. Regards, PH Multi Carrier Shipping Label App Team.

5 / 5 Share

April 3, 2023

I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your positive review! We're happy to hear that our app has helped you automate shipping with Flat rates. We're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future! Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

March 22, 2023

Shashi was very helpful resolving our doubts. The app works very well and we are happy with the service

Store

DisnDis

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're happy that we were able to help you with displaying UPS & FedEx-calculated shipping rates at checkout using our app. As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs. Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future! Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

March 21, 2023

Very robust and helpful app that allows me to deal with products of all sizes and weights. The best part is that the customer service is amazing. Whenever I've had a problem, I've gotten quick and clear responses. I even have had Shashi jump on a Zoom call to walk me through! Really appreciate it!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review. We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance. Best Regards, PH Multi Carrier Shipping Label Team.

5 / 5 Share

March 9, 2023

The PluginHive team really is first rate! If you are looking to bring in carrier rates and need a solution like this I think you will find the PH MultiCarrier app to be great value.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback on the PH Multi-Carrier Shipping app! We're happy that we were able to help you with displaying real-time UPS and APC Postal Logistics rates at the Shopify checkout. Please do not hesitate to contact us if you have any questions. Happy Shipping with PluginHive!

5 / 5 Share

March 10, 2023

I just started the process with PH for my carrier automation. Sashi Kumar from PH was helping me to set my carrier and rules for the store. He was very nice and calm and attended me several times to solve my problems. I would love to continue the journey with PH. I would say the best support team they have.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

I've been looking for a fufillment app that would offer live rates, levels of customisation regarding carriers and packing parameters, and ease of use and so far this has been exactly what we're after. And the support has been exceptional! Within a couple of minutes of installation, I had a phone call from the lovely Addina to offer guidance and she was so patient - even when I called her back at least 3 more times to get more advice and clarification. She even did a Zoom call to ensure that I knew how to get the best out of the app. So happy to finally find what I was after!! Highly recommend!!!

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Dear Healthie Wholesalers, Thank you for sharing your positive experience with our Multi-Carrier Shipping Label App. We are happy that we were able to integrate Australia Post and Aramex into your Shopify store. Happy Shipping with PluginHive!

5 / 5 Share

March 1, 2023

Excellent application and fantastic support. This really makes creating shipping labels for multiple carriers easy. Highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Sibi did an amazing job taking me through the App. Extremely thorough and knowledgeable. I am very excited about the features of this app for instance label generation, rates at check out, etc. This is going to make our online business so much more stream lined and efficient!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2023

Great App, super responsive support, questions answered and problems solved within minutes. Highly recommended.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Dear DermaHealer, Thank you for taking the time to share your positive experience with the PluginHive Multi-Carrier shipping app. We're thrilled to hear that the automatic generation of commercial invoices for international shipments with FedEx was helpful to you. We appreciate your business and look forward to serving you again in the future.

5 / 5 Share

Feb. 27, 2023

Great app, even better support. Addina was very helpful and patient with me and was willing to jump on a call to solve these issues and speak with my shipping carrier.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Sashi was very patient with all our app questions and understood our needs. He also made it clear he was there to help with future questions as we set up our packaging. Thank you!

Using app

8 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 24, 2023

Shashi made the plug in hive set up seamless, glad to be using surepost on our site. Good customer service and helped me with the setup on our site.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Good experience. Keerthi has been a very good assistance, soft spoken, and helpful. the interface is good and user friendly.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

I just installed the app and before I knew I got a call from customer support and they helped me to understand the use of the app and connect ups to the app with no issues great customer service!!! Thank you Sibi!!

Using app

About 20 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 23, 2023

I tried to set it up on my own first but didn't succed but fortunatly Shashi Kumar from customer service called me and asked if I wanted any help. So professional! I love that support and he helped me get everything right and now it runs very smooth. Love this app!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Very helpful support and fast response times. This app helped us integrate our UPS account and get accurate rates at checkout for multiple countries, service types, and custom box sizes, etc. I would recommend.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Sibi was helpful in providing support when I had shipping label errors. Canada Post integration was simple and label creation was successful.

Using app

19 days

Total reviews

3

Average rating

5.0