All reviews

Rating Breakdown

  • 5
    93% (497 ratings)
  • 4
    4% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 98% (527)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 31, 2023

The app is working as described, and the customer service has been extremely helpful.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Love this app, it was the only way we could charge shippings rates based on quantity. They are super responsive, and will hop on a call with you to explain and walk through any issues you are having.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

We have used this app for almost a year and I must say that this app has made our business very effective and printing the labels has never been as easy as this!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 24, 2023

So far so good, great customer support too they have been very helpful with all my constant questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

This app does exactly what I needed to help my business ship out international orders, and the customer support was incredibly helpful in helping me get everything set up. Highly recommend!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great assistance from Sibi, very helpful. I have been using the app for a while and it integrates seamlessly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Thanks for all your hard work. Great customer service. Appreciate the quick attention and to hop on the call right away.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

i had troubles configuring it but the support center help me instantly. Excellent service. ok ok ok

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

Were very helpful with the installation process. Very responsive by email as well as zoom. Walked me through the set up process.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

PH MultiCarrier has become a great app to use for calculating shipping rates on Shopify. The support team has been very patient and helpful while building out the app to do everything we need it to do. It also works with our subscription service, which is a huge plus. I'm glad we found this app, as it allows us to provide the best rates by going directly through our connected shipping accounts. Shipping rates are a large part of what customers considers when purchasing a product and having those rates at checkout reflect the best rates we receive from our carriers is one of the main reasons we have opted to use PH MultiCarrier. On the backend, the most important features of this app are the ability to have multibox shipments and automatic box packing based on product dimensions and shipping box dimensions. The automatic box packing takes a little bit of "thinking out of the box" to get it to work, but once it does, it's a life saver. Without these features, I would have selected a different app, but PH MultiCarrier is able to do both. I recommend this app for any company/person that wants greater control over their shipping prices or anyone who needs to easily separate products between multiple boxes, which is a feature that Shopify has neglected to include for a long time.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Sibi was incredibly helpful in setting up the shipping fees to our storefront. I appreciated the Zoom call and screensharing, it made the whole process very smooth.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Strong customer service support with good follow up!! Their customer service team is amazing. They are very knowledgeable and extremely helpful. I wish all companies had customer service like this. Issues are fixed in short periods of time

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

I was having queries about using the shipping methods. PluginHive was incredibly responsive to answer my questions and also jumped on a zoom call and walked me through the entire process. Very much apprcieated. Thanks

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2023

"Excellent customer service! Quick response, friendly staff, and issue resolved promptly. Highly recommend!"

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2023

Sibi was extremely helpful. Very thorough and I will always want his assistance in the future. I look forward to the new changes he's helped me discover.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Fantastic assistance today from Manohar. Addressed my issues and provided a full walk through of an initial setup to ensure we had done it correctly.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Very Useful app, and they have an excellent customer support recommended to anyone have international orders

Store

SAVANNA

Using app

About 1 hour

Total reviews

19

Average rating

4.3

5 / 5 Share

June 15, 2023

They were very helpful with setup and implementation to get us up and running very quickly. Extremely available and helpful!!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Amazing customer service - I've had 2 lengthy zoom calls already. They are right there when you need them. Would definitely recommend.

Using app

5 days

Total reviews

3

Average rating

5.0