All reviews

Rating Breakdown

  • 5
    91% (478 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Jan. 2, 2023

I have decided that Shashi is a life saver when it comes to using our App correctly! We are not very tech savy on the ranch, but he walks me through it with patience. We used this app to help input our UPS shipping rates. They were very helpful and it worked very well. I would recommend this app to help with the efficiency of your shipping options on your Shopify account.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

I am thrilled with this app. It lets me itemize each of my package sizes which gives me accurate shipping rates at checkout. And I can’t say enough about the support team. They were patient and understanding, and worked with me until I understood how to solve my issue. They went the extra mile and for that I am truly grateful. Thank you for an efficient app and wonderful support team.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Very convenient to process multiple shipping & return labels in batches. Customer support is very helpful as well.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Have received stellar support in a timely manner to all the issues that I had. A lot of the key features are included along with many more that we didn't even know we would need. Very well priced too!

Store

Monarch

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 6, 2022

They literally had my shipping setup and running in 5 minutes. Much easier than using shopify shipping.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

Funciona muy bien y el soporte es excepcional, responden rapidamente a todas las consultas y te ayudan remotamente.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2022

Service is incredible. Needed help, so put in a query on the help popup and had someone call right away and help me with shared screen. App looks to have everything I was missing, and remove all the annoyances I had with Shippo

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2022

We are using this app for live shipping quotes at the check-out stage. Easy to set up and modify all the necessary parameters. Customer support is extremely helpful. Got the call immediately after installing the app for set-up. Everytime there is a question or an issue, the customer support is responding very promptly and is doing everything possible to help.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2022

An essential app to improve Shopify shipping capabilities. Full label weight and size automation based on product dimensions and weight. PluginHive support is unparalleled too. They have resolved any issues we had within hours, some a missed checkbox, others in the backend. Full confidence using this app going forward.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.

5 / 5 Share

May 10, 2022

The app is a little bulky, but that can be expected with large and versatile tools. The app works really well with Shopify and seems to work well with google. I am most impressed with the customer support and dedication to customer satisfaction, which is a dying art in our world. It is easy to get ahold of the team, and they are very quick to respond or call. Prathyusha has been especially excellent to work with and has done a great job of getting the right information so we can get our products and variants showing correctly. I am very happy to have been in communication and look forward to any other conversations that may need to occur.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 5, 2022

Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking time to share your experience with us. This will keep our team motivated.

5 / 5 Share

May 4, 2022

シンプルでわかりやすく使いやすいと感じます。英語なので不安もありましたが、サポートも丁寧にしていただきましたので、安心して使うことができそうです。基本機能はすぐ理解できました。これからもっと勉強して使いこなしたいと思います。

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad you are happy with the app and its features. Also great to know that the app is easy to understand. Thanks a lot for your kind words! We are excited to see your feedback!

5 / 5 Share

April 29, 2022

Great app. The team is very friendly and helpful. They helped with setting up the software and removing the shipping rates from checkout. The beautiful thing about this app is that you have all your shipping carriers in one place and you can check the shipping rates easily instead of inputting the shipping information into multiple places.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2022

This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Great App, and as we set it up for our store, Jon and his team we constantly there with any questions or issues we had. I probably reach out at least 5 times for help, and each time they were quick to respond, and helped fixed the issues we would have, or just guide us on how to set the app up properly. Couldn't recommend it enough!

Using app

11 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 14, 2022

Wonderful support and great patience for each and every of my question even if it is not related to them. Worth for money and customer support people are available any time to help.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to see your valuable review! This will keep us motivated!

5 / 5 Share

April 7, 2022

This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support and app.

5 / 5 Share

April 5, 2022

With Multi Carrier Shipping Label, setup is easy and the team gives the best support that we soon can start to ship internationally. I highly would recommend it!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 4, 2022

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.