All reviews

Rating Breakdown

  • 5
    93% (497 ratings)
  • 4
    4% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 98% (527)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2023

Great customer service very responsive, and dealt with my setup and queries the same day. thanks again

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Shashi was very helpful in explaining the app and helping me configure it to my needs. Thank you so much!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Using app

1 day

Total reviews

7

Average rating

3.0

5 / 5 Share

Jan. 23, 2023

Adina is extremely helpful & knowledgeable, support is immpresive and i am subscribing. Recommended for fellow Indians for excellent support by Sibi & Adina.

Store

Prokare

Using app

1 day

Total reviews

14

Average rating

4.6

5 / 5 Share

Jan. 23, 2023

Hello Team, Keerhi was the one who not only guided me but also the third party which was bluedart to overcome the problem, really appreciated.

Store

AKSA

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Excellent app, works really well, highly recommended. The support is very good to, always a fast response.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

UPDATE: …..Still the best ….Don’t any thing else…. Thank you ….for awesome. What Can I say...hmm....Great app, The best People, We have some many set up problems with our courier of choice but the Guys a Plugin Hive, Sibi & Addina are so good, walks us though the process. I can't thank them enough. So again many thanks for the hours of back and forth conversations. Cheers Guys.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

This app really has saved us a lot of work and the support from the team is absolutely great. They respond super quick and have been of great help in setting up the app for our different stores. I can highly recommend this app to anyone who wants to futher automate the label processing part.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Setting up shipping was tricky for me, as I have products that need to be treated quite differently. This app seems to have all the features I need and they provided a great deal of support to me to get it functioning as needed. Two thumbs up and many thanks! PS. Over a month later, we're still getting terrific support from the team behind PH MultiCarrier App. Many thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Shipping is super confusing but this app makes everything better. Every time I've had an issue, the support has been super fast and helpful. From printing labels, setting up box sizes, and connecting to your preferred carrier... this app will make your life easier. You are the best, Shashi!

Store

Fleek

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Mr.Kumar was very helpful in deducting what my problem was, If I need further help, I feel confident in their ability to help me resolve it. The App offers many Features and allows the customers to interface with your shop more progressively.

Store

skike

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Shashi Kumar explained things more thoroughly and helped us with some setup issues we were having. Now we should be able to ship using the advertised rates.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Shashi Kumar was so helpful and promptly answered all of my questions. He walked me through a few things to give me a better understanding of how the app works and now I feel confident using it. Thank you so much!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Shashi was a huge help and very kind. The onboarding process was painless too. I look forward to using this app and the experience has been very positive so far. Thank you to the whole PH team.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I needed assistance with changing the shipping settings and the staff was fast in responding and gave me the exact info that I needed.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I have received great help from Keerthi. After i wrote my initial review. Thank you so much! Kind regards, Mikael

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Mikael, Please pardon the delay in calling you on the given number. We appreciate you joining us on the call, and I'm glad we were able to setup Postnord carrier and generate labels. If you require any additional help, please get in touch with us. We strive to give each and every one of our customer's prompt service.

5 / 5 Share

Nov. 15, 2022

Hello there, I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions Thank You.

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I recently implemented this app and needed some guidance on how to use it. As soon as I reached out I was helped by Shashi Kumar, he was outstanding and proficient and fixing my problem and explaining the solution. Thank you Shashi!

Using app

2 days

Total reviews

1

Average rating

5.0