All reviews

Rating Breakdown

  • 5
    91% (478 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Aug. 5, 2021

a bit of a clunky UI and takes a while to get hang of, but does the job right and that is enough for me. customer support is responsive and helpful

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking out the time to leave us a review. We’re glad our support team could help. Please do share any feedback you may have on the app UI with our support team.

5 / 5 Share

July 28, 2021

I used this app and it helps to generate labels for the orders. Nice app and you can try this app for your shopify.

Store

Upkarma

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending the app and sharing positive feed back. It means a lot to us.

5 / 5 Share

July 24, 2021

Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking time out to review and recommend the app and we’re glad our support team could help.

5 / 5 Share

July 23, 2021

The customer service from Pluginhive is unmatched---I asked a question and received a call immediately from a team member that walked me through the options I had for the challenge I was facing. Very few apps I've worked with have been so prompt and comprehensive with their support!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that our support has helped you. Thanks you for appreciating our team. This means a lot to us.

5 / 5 Share

July 15, 2021

Excellent customer service. They spent a good amount of time with me to help fix a few things. So far so good with the app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback. We are glad that you are happy with our app and service.

5 / 5 Share

July 12, 2021

Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot leaving us a review. We are glad to know that we were able to help you with a walk through of the app and the UPS SurePost rates.

5 / 5 Share

July 6, 2021

Once you’ve got carrier-calculated shipping turned on, this app becomes a great tool, as it’s actually able to add differently-sized boxes to different products. It also allows you to specify the carrier services visible to your customer at checkout. Finally, and this isn’t as common as you’d think, it actually updates the products as you update them in your Shopify store. Fast customer service, too! 5/5 so far

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking out the time to leave us a review. We’re glad to know you are happy with the automation features of the app and the support.

5 / 5 Share

July 1, 2021

Good set of features and the support team are always there to help our business. Most importantly, the app allows you to charge a separate shipping fee for every item in the same order, very useful for small businesses.

Store

Luvabel

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback! We are always happy to help you with your shipping through our app and will make sure that you have a seamless experience in shipping.

5 / 5 Share

June 28, 2021

Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that we were helpful in the process of integration with FedEx. Thank you for recommending our app.

5 / 5 Share

June 16, 2021

I have worked with this company since last year when Hong Kong Post Office had the idea to integrate their postal rates within the Shopify platform but the development stalled due to Covid-19. The Multi Carrier team took the initiative to contact me to complete the HKPO integration. There were teething problems but the team persevered to resolve the issues and l am happy to report the App is now fully operational. Many thanks to Veena and her colleagues for successfully incorporating the HKPO shipping rates within the Multi Carrier courier selection as l can now offer international shipping rates out of Hong Kong on my Shopify platform. Great team, fast response time and very professional.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking out the time to leave this review. It is great to know that Hong Kong Post is working seamlessly and you are able to offer international shipping rates out of Hong Kong. Wish you all the best with your business.

5 / 5 Share

Oct. 17, 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and we’re happy it is helping you operate with ease.

5 / 5 Share

June 10, 2021

The team has been exceedingly helpful in making sure that the app works for you and solve any shipping problems you have. They have gone over and beyond the ordinary to demonstrate how to solve my particular shipping problems, even if that assistance my takeaway business from them. I do appreciate the unselfish support they have been giving me consistently.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review. We’re glad we were able to help you with your shipping problems.

5 / 5 Share

Dec. 21, 2021

UPDATE - No issues since! The occasional hiccup, but customer service is helpful and the problems are always fixed quickly. UPDATE - There was apparently an error in the system they they updated right away and seems to be working well now. Fast customer service and offered an extended trial for the loss of $. I will update my review again in a month as I do like the options of the app as well as the integration. Fingers crossed no more issues. I installed this app to streamline my shipping and take use of my negotiated rates with Canada Post. The day after my 14 day free trial was over the app advised it was charging one amount, when in reality my carrier account was being charged double! I wouldn't have caught this anytime soon except I needed to log into my Canada Post account for another reason. I'm thankful I did or I would have lost literally thousands of dollars in a month.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

June 4, 2021

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are happy to know that our app is satisfying your shipping needs and we are always there to help you with the app.

5 / 5 Share

June 1, 2021

The app is just what we were looking for for our store shipping needs, and the customer service is excellent. We had an issue the customer service representative was so very helpful and guided us until we had the issue solved. Thanks.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us, we are glad to know that you are happy with our support and App.

5 / 5 Share

May 24, 2021

Really great customer support service to help get things up and running correctly! Once running works really well and does what it needs to do.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope you are now shipping your products without any hassles. Our team is available if you have any queries along the way.

5 / 5 Share

May 19, 2021

Really nice app and excellent customer service, they help you out until you have everything set up. Very happy with the app and the service

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking out the time to leave us a review and It is great to know that the app is all set up and you are good to go.

5 / 5 Share

May 6, 2021

This app is fantastic, reliable and also would like to mention here that the support team member Aadina is so helpful and prompt. She immediately resolves the issue.

Store

M A Y U

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your the review. We are glad to know that you are happy with our app and our support. We are here if you need us and we wish you all the best for your project. Thank you.

5 / 5 Share

April 27, 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. Appreciate your kind words.

5 / 5 Share

April 26, 2021

Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. We are glad to know that, you are happy with our product and service. It means a lot to us.