All reviews

Rating Breakdown

  • 5
    93% (496 ratings)
  • 4
    4% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 98% (526)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2022

I enjoy being able to get all of my carriers rates in one place and the customer service has been legendary.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad to know that you are happy with the app getting all the carrier rates at one place. Thank you for your appreciation. Remember that we are always here for you.

5 / 5 Share

March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.

5 / 5 Share

March 12, 2022

I've never seen a better customer service in my life. Very useful app to show live shipping rates for international orders.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

It gives us great satisfaction to hear such positive feedback. We are glad to work with you. Thank you for your kind words.

5 / 5 Share

March 11, 2022

Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.

5 / 5 Share

March 9, 2022

Customer Service was very helpful and the app lets me calculate my rates live which I love for my customers.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy that our app is helping you to display live FedEx and DHL live rates. Thank you leaving us a review.

5 / 5 Share

Feb. 25, 2022

I needed this app for automating the process of UPS Shipping labels. I installed a few apps to do this, just to find that they didn't support UPS or didn't work as stated. After installing this app Jon phoned me and guided me through the setup! I encountered a small issue with registering my UPS account and Jon worked on this in the background while I waited, sorted the issue and called me back. He then guided me through using the app and setting up all the packing parameters. I couldn't ask for a better service and I'm not sure one actually exists. We are building another store and will use this app again! Thanks Jon.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Jon M was extremely helpful in helping me set up the app to work for the dimensions of our products and thoroughly explained every step of the set up process. He was also integral in helping integrate our already existing carrier accounts into the app. Thanks!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord. I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you! Recommended strongly!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.

5 / 5 Share

Jan. 28, 2022

Keerthi is incredibly helpful helping us to set up our account. She helped us with the life shipping rates and the generation of the labels.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing your experience. We are glad that the app is meeting your requirements of live shipping rates and labels generation.

5 / 5 Share

Jan. 27, 2022

Jon was so helpful helping us set up our site! He took his time to review our concerns and even had a zoom call so we could look at everything together. He resolved all of our issues and we really appreciate his help. We are excited to get to our store up and running with the help from this app!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, we appreciate it! It is always our priority that our customers not only install the app but they get complete benefit out of it by saving shipping costs, time and effort.

5 / 5 Share

Jan. 20, 2022

I have been using this appt o calculate shipping charges. There are some very handy features like the automation rule which i was not aware of. Prathyusha, from the team, was very patient and helpful to help me set up the app. Thank you so much.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Support was fast and good! thanks to Addina for helping me add a shipping carrier that we needed. Truly speedy.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to know that you are satisfied with our continued support. Also, glad to know that you could add the carrier of your choice and enjoy easy and smooth shipping experience.

5 / 5 Share

Jan. 11, 2022

This app is wonderful, solved all of our issues with shipping from different carriers and our custom configurations. But more than that the support team is stellar, so responsive, and was ready to help us every step of the way to get things set up and working properly. Thank you!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to know that the app solved all your shipping issues with multiple carries. Thank you so much for the review and appreciation for the support team. Wish you good luck..

5 / 5 Share

Jan. 3, 2022

The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us. We are so glad to know you are happy and satisfied with our app and support.

5 / 5 Share

Dec. 29, 2021

Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. We’re are glad to know that you are happy with the app and our support could help you in setting up the UPS Sure Post rates.

5 / 5 Share

Dec. 27, 2021

I am very appreciated for the customer service, they respond quickly and always help to solve the problems, the app can bind my DHL account and calculate the correct shipping cost, and it is useful, for now, I have a suggestion to your app, when I release a new product, I have to open this app and import the products in the app so that the shipping cost of this new product can be calculated in the checkout page, I hope it can be imported automatically, then I don't have to import the new products every time. anyway, thanks for your team a lot!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time out to leave a great review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.

5 / 5 Share

Dec. 13, 2021

Excellent and fast customer service! Quick response time through phone calls and emails and the staff is very friendly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

The customer service team was very helpful to walk me through the process. Highly recommend. This was mainly to use the SurePost via UPS account and the Multi Carrier shipping label app will work perfectly for me.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking time and leaving us an amazing review. We are happy to know our app has helped you to display UPS SurePost rates and is matching your shipping requirements. This means a lot to us.