PH MultiCarrier Shipping Label

Dec. 6, 2021

I am in the process of setting up, but so far very impressed with the customer service. Thank you Addina for all your help!

Dec. 6, 2021

Prathyusha was very helpful. Unraveled our problem quickly during a screen share. I was very impressed with customer service.

Dec. 3, 2021

This is a great app, was really helpful for my shipping needs. The customer support is incredible and very responsive as well

Nov. 26, 2021

I downloaded this app because I needed rates calculated by the dimensional weight. This app allows you to do just that among many other features. It was easy to install their support team has been amazing. I had several questions that they answered within seconds! Highly recommend.

Nov. 25, 2021

Great work by an amazing team. They are extremely responsive and willing to answer questions and fix any issue we have. Definitely this app has one of the best support. Thanks Addina, Jon and others for their attention.

Nov. 25, 2021

The best support, Addina fix my issue to calculate the freight with my TNT account. This service is really good I will recommend 100% to use this app. Thanks Addina for your help and support

Nov. 18, 2021

Pleasure to work with their team. They were able to help us integrate our carriers with negotiated rates and assist with setup and config.

Nov. 17, 2021

I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.

Nov. 17, 2021

The app can be a little confusing but the customer service is amazing! They call you back within a few hours (or less) and walk you through any and all questions you have - they even work on their end to get you set up!

Nov. 5, 2021

Within an hour of downloading this app I received a personalized phone call from Support. Jon was very professionally and knowledgeable about all things related to the app. We had multiple follow up calls/zooms in order to get our shipping dialed in for our new store. It was great to have somebody walk me through each step. Highly recommend this app!

Dec. 5, 2023

I loved the ability to customize my box sizes and weights for all our products - this allowed my customers to get custom shipping rates based on their order volume at checkout. Without that feature, we couldn’t use e-commerce. Also really appreciated the customer service. A representative helped me when I signed up for a trial and walked me through my entire set up. And when I’ve had a problem, the service team dives in quickly to help me solve it. Added note: since using this app for quite a while, I stand by my 5 stars. Excellent service every time.

Nov. 4, 2021

Great support and even better app! Highly recommended. Saves our team time and money on all shipping orders.

Nov. 2, 2021

So, this is going to be a long review, if you're just deciding if its worth it just read this: I've saved hundreds of dollars just because with this app I'm able to use the rates Canada Post gives to small businesses (which are way way better than what Shopify offers) Don't get fooled, Shopify's "discounted rates" are a ripoff (at least for Canada Post which is what I've used) So, buy this app, it will pay for itself even if you only send two packages per month! I bought this app because I fell in love with the Canada Post app these developers created for woocommerce. Without second thoughts I bought it. I should say that their Shopify app is not as perfect as the one for woocommerce, with the other app I never had issues. With this app it has so many things that needed to be adjusted.... like the labels printing in multiple pages, wrong rates displayed in the app, or multiple packages generated for a single order, I feel that I had to contact the support team so many times!!! That been said, the support team is great, they're willing to help you out and won't give up until you're satisfied, they've helped me through email, chat, and even zoom call! I'm just starting out and hope that now that I already went through all these issues I don't have to bother them again, but even if I have too, I know they'll be great. So if you're looking for an app that will save you hundreds of dollars, with awesome support, this is the one!!!!

Oct. 26, 2021

The support is fantastic! They were very helpful in getting the settings dial in for our store. We are very happy with the app, support, and price.

Oct. 25, 2021

MCSL has been a lifesaver for our business. The capabilities of the app were exactly what we were looking for and the interface is much more intuitive and user-friendly than other apps that offer similar features. Not only is the app solid, but the customer service is exceptional. They went above and beyond for our business and are always very prompt to respond to our inquiries and assist us with our issues. We're so pleased with our decision and will continue to recommend this app and the team to our network.

Oct. 21, 2021

Just started with the App, so far so good. I wasn't confident in my ability to add as I am not technical, but Jon from Tech Support was amazing! I would definitely rec this app, I love it

Oct. 21, 2021

Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!

Oct. 4, 2021

I originally installed the app because shopify defaults to one package size for all products and there is no way to turn off this feature or add other package sizes for other products so I was having to incur the cost for my larger objects which were being calculated by default to be shipped in smaller boxes. When I installed the multicarrier shipping app, Jon was patient and nice enough to guide me through the entire process and even took care of troubleshooting for me. The customer support is incredible and I recommend the app for anybody having the same shipping issues with default packaging through shopify. They really are a dedicated and productive team and I genuinely felt like they had the best interest for me and my business in mind.

Sept. 8, 2021

We are using this app to display shipping rates in our store. I ran into some configuration troubles and Prathyusha G went above and beyond to make sure I got my questions answered. Great support and the app seems to be working well. Excited to finally offer real time shipping rates.

Aug. 11, 2021

The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.