PH MultiCarrier Shipping Label

July 24, 2021

Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!

July 23, 2021

The customer service from Pluginhive is unmatched---I asked a question and received a call immediately from a team member that walked me through the options I had for the challenge I was facing. Very few apps I've worked with have been so prompt and comprehensive with their support!

July 15, 2021

Excellent customer service. They spent a good amount of time with me to help fix a few things. So far so good with the app.

July 12, 2021

Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.

July 6, 2021

Once you’ve got carrier-calculated shipping turned on, this app becomes a great tool, as it’s actually able to add differently-sized boxes to different products. It also allows you to specify the carrier services visible to your customer at checkout. Finally, and this isn’t as common as you’d think, it actually updates the products as you update them in your Shopify store. Fast customer service, too! 5/5 so far

July 1, 2021

Good set of features and the support team are always there to help our business. Most importantly, the app allows you to charge a separate shipping fee for every item in the same order, very useful for small businesses.

June 28, 2021

Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.

June 16, 2021

I have worked with this company since last year when Hong Kong Post Office had the idea to integrate their postal rates within the Shopify platform but the development stalled due to Covid-19. The Multi Carrier team took the initiative to contact me to complete the HKPO integration. There were teething problems but the team persevered to resolve the issues and l am happy to report the App is now fully operational. Many thanks to Veena and her colleagues for successfully incorporating the HKPO shipping rates within the Multi Carrier courier selection as l can now offer international shipping rates out of Hong Kong on my Shopify platform. Great team, fast response time and very professional.

Oct. 17, 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

June 10, 2021

The team has been exceedingly helpful in making sure that the app works for you and solve any shipping problems you have. They have gone over and beyond the ordinary to demonstrate how to solve my particular shipping problems, even if that assistance my takeaway business from them. I do appreciate the unselfish support they have been giving me consistently.

Dec. 21, 2021

UPDATE - No issues since! The occasional hiccup, but customer service is helpful and the problems are always fixed quickly. UPDATE - There was apparently an error in the system they they updated right away and seems to be working well now. Fast customer service and offered an extended trial for the loss of $. I will update my review again in a month as I do like the options of the app as well as the integration. Fingers crossed no more issues. I installed this app to streamline my shipping and take use of my negotiated rates with Canada Post. The day after my 14 day free trial was over the app advised it was charging one amount, when in reality my carrier account was being charged double! I wouldn't have caught this anytime soon except I needed to log into my Canada Post account for another reason. I'm thankful I did or I would have lost literally thousands of dollars in a month.

June 4, 2021

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

June 2, 2021

Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.

June 1, 2021

The app is just what we were looking for for our store shipping needs, and the customer service is excellent. We had an issue the customer service representative was so very helpful and guided us until we had the issue solved. Thanks.

May 24, 2021

Really great customer support service to help get things up and running correctly! Once running works really well and does what it needs to do.

May 19, 2021

Really nice app and excellent customer service, they help you out until you have everything set up. Very happy with the app and the service

May 6, 2021

This app is fantastic, reliable and also would like to mention here that the support team member Aadina is so helpful and prompt. She immediately resolves the issue.

April 27, 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

April 26, 2021

Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks

April 21, 2021

I have an issue with the app and Anusha help me to fix the problem immediatly via call on zoom. She was very helpful and patient.