All reviews

Rating Breakdown

  • 5
    91% (478 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Dec. 16, 2020

These guys have phenomenal customer support. 5 stars for service and for an outstanding app and solution for small business as well as large business shipping.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. It’s our pleasure to support you and we’re glad to know that you are happy with the app and support.

5 / 5 Share

Dec. 10, 2020

I installed app and had it up and running in a few days and it saves my team and I SO much time. We’re able to create 100’s of labels in minutes. Our tech stack is Mac computer, rollo 4x6 printer. We needed labels and packing slip printed on consecutive pages and this completes that. I had some tech questions and the support team replied in minutes and even got on a call with me to hold my hand on something. Thanks!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much. This means a lot us.

5 / 5 Share

Oct. 20, 2020

I used this app to connect Fedex SmartPost to my store! It has worked flawlessly and the support team has helped me with every single step of the set-up.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

A truly time saver, thanks to this app I have 2 hours of extra time every day day. The team behind this app is amazing, they are extremely helpful and supportive. They respond immediately, even on weekends, so you are always covered. They have gone the extra mile to adapt the app to all my specific needs, and have been very patient with all my questions. Will definitely recommend.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

The app handle fedex shipping and shipping by zones for my store! This was the solution to handle free shipping to certain zip codes inside LA! Great service and customer service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

Great app that allows a tremendous amount of flexibility backed by an extremely responsive support team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Their customer support is one of the most responsive teams I have ever worked with. They work around the clock and are always willing to help and/or offer a solution. Thanks again!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Very prompt support team and the app works well so far. I am yet to use the app more for my business but I am confident the support team will be there to help us

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

I got this app because my previous one was not very helpful when it came to connecting couriers and other little niggles. This app is great. I can request pickups from the carriers easily, its easy to navigate, and the support is fantastic. I have had a few issues setting everything up and the team get back to me with a solution within a few hours - once within about 15 minutes. Having a good time with it so far!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2020

Great app, especially their support. I primarily used the app to to calculate shipping rates for FedEx and UPS and it worked very well. They also resolved a bug I found within a day and were very responsive to all the questions I had.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

Great customer support. I had a couple of questions and they answered me same day to resolve my queries.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

I can honestly say that multi carrier shipping labels customer service is just about the best I have every receive. I had an issue adding a shipping carrier to my account and after emailing them, not ever 24 hrs later it was resolved. They kindly contacted Canada Post for me and were able to resolve my issues seamlessly. They are kind, professional and very helpful! In addition the app is very user friendly and the membership is worth it! Absolutely love it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Nice app & great customer support! Beside FedEx they also implemented TNT for us and helped us with the first labels. Many thanks!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Nice App! They helped me with integration of DHL express and also in the label generation. Great Customer Support.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2019

Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.

Using app

28 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 15, 2019

I am using this app within Shopify platform to help me split my orders by creating a maximum weight rule to insure a single box does not exceed a certain weight. Creating this rule has allowed me to ship multiple boxes within a single shipment, while using my UPS negotiated rates to better serve my customers. Before I discovered this app, I was unable to avoid passing on to my customers the overweight charges imposed by UPS on packages exceeding 70 lbs. This caused shipping rates to be very high and turned away many potential customers. Multicarrier app is very reasonably priced and their support team will diligently work with you to provide you what you are looking for. If there is an issue, they will resolve it ASAP. They are friendly, knowledgeable and very thorough. If you think this app will work for your shipping needs, don't hesitate. They offer a free 14 day trial period and the install and set up is very easy. Enjoy!

Using app

About 2 years

Total reviews

2

Average rating

5.0