PH MultiCarrier Shipping Label
Live shipping rates at checkout, print labels & track orders.
Rating
4.9
feedback
556
chart
#440
All reviews
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Oct. 21, 2021
Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!
Thank you so much for taking the time to leave an excellent rating. Its means a lot.
Oct. 4, 2021
I originally installed the app because shopify defaults to one package size for all products and there is no way to turn off this feature or add other package sizes for other products so I was having to incur the cost for my larger objects which were being calculated by default to be shipped in smaller boxes. When I installed the multicarrier shipping app, Jon was patient and nice enough to guide me through the entire process and even took care of troubleshooting for me. The customer support is incredible and I recommend the app for anybody having the same shipping issues with default packaging through shopify. They really are a dedicated and productive team and I genuinely felt like they had the best interest for me and my business in mind.
Thank you Vilma for your kind feedback and appreciation! Working and interacting with you was nice and I am glad that I could be of help. Wish you all the best with your project.
Sept. 8, 2021
We are using this app to display shipping rates in our store. I ran into some configuration troubles and Prathyusha G went above and beyond to make sure I got my questions answered. Great support and the app seems to be working well. Excited to finally offer real time shipping rates.
Thanks a lot for the amazing review. We are happy to know that our support was helpful and the app has helped in offering real time shipping rates. This means a lot to us.
Aug. 11, 2021
The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.
Thanks a lot for the amazing review. We are happy to hear that our support was helpful and the app is meeting all your shipping requirements.
Aug. 9, 2021
Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!
Thank you for recommending the app. We are glad you that the documentation and our support team were of help.
Aug. 5, 2021
a bit of a clunky UI and takes a while to get hang of, but does the job right and that is enough for me. customer support is responsive and helpful
Thank you for taking out the time to leave us a review. We’re glad our support team could help. Please do share any feedback you may have on the app UI with our support team.
July 23, 2021
The customer service from Pluginhive is unmatched---I asked a question and received a call immediately from a team member that walked me through the options I had for the challenge I was facing. Very few apps I've worked with have been so prompt and comprehensive with their support!
We are glad to know that our support has helped you. Thanks you for appreciating our team. This means a lot to us.
July 12, 2021
Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.
Thanks a lot leaving us a review. We are glad to know that we were able to help you with a walk through of the app and the UPS SurePost rates.
July 6, 2021
Once you’ve got carrier-calculated shipping turned on, this app becomes a great tool, as it’s actually able to add differently-sized boxes to different products. It also allows you to specify the carrier services visible to your customer at checkout. Finally, and this isn’t as common as you’d think, it actually updates the products as you update them in your Shopify store. Fast customer service, too! 5/5 so far
Thank you for taking out the time to leave us a review. We’re glad to know you are happy with the automation features of the app and the support.
June 28, 2021
Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.
We are happy to know that we were helpful in the process of integration with FedEx. Thank you for recommending our app.
Oct. 17, 2022
Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.
Thank you so much for recommending the app and we’re happy it is helping you operate with ease.
Dec. 21, 2021
UPDATE - No issues since! The occasional hiccup, but customer service is helpful and the problems are always fixed quickly. UPDATE - There was apparently an error in the system they they updated right away and seems to be working well now. Fast customer service and offered an extended trial for the loss of $. I will update my review again in a month as I do like the options of the app as well as the integration. Fingers crossed no more issues. I installed this app to streamline my shipping and take use of my negotiated rates with Canada Post. The day after my 14 day free trial was over the app advised it was charging one amount, when in reality my carrier account was being charged double! I wouldn't have caught this anytime soon except I needed to log into my Canada Post account for another reason. I'm thankful I did or I would have lost literally thousands of dollars in a month.
May 24, 2021
Really great customer support service to help get things up and running correctly! Once running works really well and does what it needs to do.
Thank you for your kind words. We hope you are now shipping your products without any hassles. Our team is available if you have any queries along the way.
May 19, 2021
Really nice app and excellent customer service, they help you out until you have everything set up. Very happy with the app and the service
Thank you for taking out the time to leave us a review and It is great to know that the app is all set up and you are good to go.
May 6, 2021
This app is fantastic, reliable and also would like to mention here that the support team member Aadina is so helpful and prompt. She immediately resolves the issue.
Thank you for your the review. We are glad to know that you are happy with our app and our support. We are here if you need us and we wish you all the best for your project. Thank you.
April 26, 2021
Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks
Thank you so much for your valuable feedback. We are glad to know that, you are happy with our product and service. It means a lot to us.
April 21, 2021
I have an issue with the app and Anusha help me to fix the problem immediatly via call on zoom. She was very helpful and patient.
Thank you so much for your review and kind words. We really appreciate you taking the time out to share your experience with us.
April 7, 2021
I give this app a thumbs up as it takes care of the most important part of my business shipping. It links varies shippers & makes life easy. The setting up part is tricky but the support team was able to take care of my issues and are pretty fast & resolved my issues. I definitely recommend this app Anyday.
We’re glad the app is able to take care of your business shipping and makes your life easy. Thank you for recommending the app and appreciating our team.
March 25, 2021
Best app for multiple carriers. I definitely recommend this. Price is reasonable & their support is great.
Thank you so much for recommending the app and appreciating our support team. It means a lot to us.
March 19, 2021
We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!
Thanks for taking the time to leave us a review. It gives us immense satisfaction to hear that the app is able to save a lot of your time and effort.