All reviews

Rating Breakdown

  • 5
    91% (479 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

July 25, 2024

Sibi was exceptional in assisting me with setting up my account. I am impressed with how easy this app is and how much time I am saving with the ability to batch print all my labels.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad Sibi helped with setting up your UPS and USPS (via EasyPost) accounts. It’s great to know that our app is easy to use and that you’re saving time with the ability to batch print all your UPS Ground labels for your U.S.-based car accessories store. If you need any further assistance, please don’t hesitate to reach out!

5 / 5 Share

July 18, 2024

Customer service is amazing, I had setup issues due to not knowing the step by step process to activate this service. They called me right away and setup a zoom meeting to walk me through everything I needed to understand what I needed to do.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear our app helps manage domestic shipping for your US business with UPS and USPS Ground services for arms and electronics. Thanks for using the Multi-Carrier Shipping Label app.

5 / 5 Share

July 18, 2024

Manohar was absolutely amazing in helping me get all my shipping figured out!! honestly couldn't have done without him, he was very good at explaining and setting up all the different shipping boxes and volume and making sure the right box was calculated of the shipping so no one is over or under charged, very grateful for the call!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear our app helps handle multi-package domestic shipping with real-time UPS Ground rates for your US fire starter business.

2 / 5 Share

July 18, 2024

Très très limitante. On ne peut pas modifier une étiquette une fois créer (après qu'elle soit marquée comme 'traitée''. Alors si un client m'écrit après que son étiquette soit créer pour modifier son adresse, je ne peux même pas canceller l'étiquette. Le système ne met pas les commandes comme traitées automatiquement, on doit faire une étape supplémentaires pour le faire. Les commandes personnalisées, ou avec changement ne peuvent pas être expédiées, aucune façon de faire une étiquette de retour ou un échange. On ne peut pas renvoyer une commande qui a été oublié sans refaire une nouvelle commande, etc. Bref, ce n'est vraiment pas ce que j'ai besoin comme application et surtout pas pour le prix.

Using app

2 months

Total reviews

3

Average rating

2.7

1 / 5 Share

July 13, 2024

I can't say it is good or bad as I haven't had a chance to use it yet. But here is the problem I have been charged for it and I haven't even set it up yet. The free trial isn't a free trial if you haven't trial it. And it isn't free if you are billed for it.

Using app

16 days

Total reviews

2

Average rating

2.5

Developer Reply

Dear Decking Supplies Online Team, I understand your concerns regarding the billing and the free trial period. Shopify manages all billing and payments for the app, including the free trial, which is available for 14 days. The app was installed on your store on June 27th, 2024, and uninstalled on July 13th, 2024, which exceeds the free trial period. As a gesture of goodwill, we are willing to process a refund as soon as we receive the amount from Shopify. We would appreciate another opportunity to demonstrate how our app can save you a lot of time. Please let us know if you have any further questions or concerns. Best regards, Team PluginHive

4 / 5 Share

July 12, 2024

great!

Using app

23 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 11, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

I have been using pluginhive for many years now. It is easy to use and anything tricky comes up - the staff are always very helpful. Sagar has answered all my questions and jumps onto a zoom to guide me though more complicated stuff. great app!

Store

LeCil

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Its great that our app helps your Australian beauty business with domestic and international shipping options by displaying rates for both Au Post (domestic) and DHL Express (international).

5 / 5 Share

July 9, 2024

Very helpful in getting the app set up and working for us. Great customer service.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to help your US coffee business offer speedy deliveries with Stamps USPS Priority Mail within the US and ensure customers see clear rates on the checkout page.

5 / 5 Share

July 5, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives. They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too. I did a trial run with Sagar and Touseef over two evenings and now I am ready to go. I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly. I have to say I would strongly recommend PHives to anyone. Best Wishes to the Team!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad our app simplifies deliveries within Australia for your delicious food products and displays domestic rates perfectly for Aus Post ensuring your customers see the shipping cost upfront.

5 / 5 Share

July 3, 2024

good help, good support on how to use tha app!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our app simplifies shipping for your Swedish BMW parts business and displays rates for both PostNord (domestic parcels) and DHL Freight (for larger parts), ensuring a smooth delivery experience.

5 / 5 Share

July 2, 2024

Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're happy our shipping app helped your UK based Abaya business expand internationally with UPS by displaying accurate rates for UPS international shipments.

5 / 5 Share

June 28, 2024

Customer suoport is excellent they help alot in setting account. 100% recommended

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We're happy our app helps your US auto parts business ship with domestic UPS Ground service and ensures your customers see upfront shipping costs for UPS Ground.

5 / 5 Share

June 28, 2024

Great service and support from their team to understand the app

Store

Algreen

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to know our application helps your Hong Kong based microalgae business handle domestic and international shipping with Hong Kong Post.

5 / 5 Share

June 27, 2024

We've been using this app for a couple of years now and it has never let us down. It's easy to use, reliable and saves us a lot of time preparing UPS shipments.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad our app simplifies domestic and international shipping for your Belgian music business with UPS Standard and displays accurate rates for UPS Standard.

5 / 5 Share

June 25, 2024

This add-on app is very helpful in retrieving our shipping rates and generating shipping labels. Pluginhive's support is also top-notch and know their way around Shopify. Sibi in particular has been tremendous in his approach and I can't recommend them enough. John Dickinson

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that our app helps display UPS shipping rates & print UPS shipping labels for your dental products shipped within Canada using UPS Standard services. We appreciate your recommendation of our app!

5 / 5 Share

June 24, 2024

This is by far the best shipping automation app I have ever used. This app has allowed me to scale my company dramatically and efficiently over the past year since I have been using it. Not to mention their customer service is INCREDIBLE. Touseef has hopped on a zoom call with me several times within 5 minutes of my request to solve the problem. This level of support is VITAL to run an online fulfillment business of any kind. 11/10 !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear our app has helped scale your supplement business in the USA, Canada, and worldwide by automating UPS shipping. We're here to support you every step of the way!

5 / 5 Share

June 19, 2024

Excellent customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Riktigt bra kundservice, fick hjälp med allt bara några minuter efter att jag laddat ner appen. Riktigt smidigt.

Using app

25 days

Total reviews

1

Average rating

5.0