All reviews

Rating Breakdown

  • 5
    92% (477 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2024

Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives. They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too. I did a trial run with Sagar and Touseef over two evenings and now I am ready to go. I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly. I have to say I would strongly recommend PHives to anyone. Best Wishes to the Team!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad our app simplifies deliveries within Australia for your delicious food products and displays domestic rates perfectly for Aus Post ensuring your customers see the shipping cost upfront.

5 / 5 Share

July 3, 2024

good help, good support on how to use tha app!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our app simplifies shipping for your Swedish BMW parts business and displays rates for both PostNord (domestic parcels) and DHL Freight (for larger parts), ensuring a smooth delivery experience.

5 / 5 Share

July 2, 2024

Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're happy our shipping app helped your UK based Abaya business expand internationally with UPS by displaying accurate rates for UPS international shipments.

5 / 5 Share

June 28, 2024

Customer suoport is excellent they help alot in setting account. 100% recommended

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We're happy our app helps your US auto parts business ship with domestic UPS Ground service and ensures your customers see upfront shipping costs for UPS Ground.

5 / 5 Share

June 28, 2024

Great service and support from their team to understand the app

Store

Algreen

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to know our application helps your Hong Kong based microalgae business handle domestic and international shipping with Hong Kong Post.

5 / 5 Share

June 27, 2024

We've been using this app for a couple of years now and it has never let us down. It's easy to use, reliable and saves us a lot of time preparing UPS shipments.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad our app simplifies domestic and international shipping for your Belgian music business with UPS Standard and displays accurate rates for UPS Standard.

5 / 5 Share

June 25, 2024

This add-on app is very helpful in retrieving our shipping rates and generating shipping labels. Pluginhive's support is also top-notch and know their way around Shopify. Sibi in particular has been tremendous in his approach and I can't recommend them enough. John Dickinson

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that our app helps display UPS shipping rates & print UPS shipping labels for your dental products shipped within Canada using UPS Standard services. We appreciate your recommendation of our app!

5 / 5 Share

June 24, 2024

This is by far the best shipping automation app I have ever used. This app has allowed me to scale my company dramatically and efficiently over the past year since I have been using it. Not to mention their customer service is INCREDIBLE. Touseef has hopped on a zoom call with me several times within 5 minutes of my request to solve the problem. This level of support is VITAL to run an online fulfillment business of any kind. 11/10 !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear our app has helped scale your supplement business in the USA, Canada, and worldwide by automating UPS shipping. We're here to support you every step of the way!

5 / 5 Share

June 19, 2024

Excellent customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Riktigt bra kundservice, fick hjälp med allt bara några minuter efter att jag laddat ner appen. Riktigt smidigt.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Awesome, Support is listening

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Very good help from Sibi. he showed me how to connect the app to my carrier very smoothly. even taught me new things. The app is very simple and easy to use. Once you connect it to the carrier account you almost never need to use the carriers app again. PH multicarrier have everything: strongly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

App works exactly as advertised and support was fast and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Superior support from Touseef and the PH team, very impressed. Super knowledgale both about the app itself but also about rules / best practices for info needed on e.g the commercial invoice and other external factors around shipping as well as settings within Shopify. Strongly recommend this app.

Store

Tapper

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2024

Sibi was extremely helpful! Easiest customer service I've ever experienced on Shopify :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Customer service is exceptional. Manohar walked me through the entire setup process including setting up signature requirements, multi-package shipping estimates and insurance quotes at checkout.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

The support representative was very helpful and went way above and beyond my expectations by helping me setup my store so I can make sure I am not undercharged or my customers overcharged. This app provides a service that you simply cannot match anywhere else and I highly recommend it. Their customer support is top notch.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Managed to set up UPS connection flawlessly. We received great help from support. Great overall experience, would recommend 100%. Were not able to set up RoyalMail due to technical issues on their end with unavailable API but still received a thorough walkthrough on how to bridge this problem for our future reference. Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

They were very helpful and let me screen share my account to help me set up!

Using app

13 days

Total reviews

2

Average rating

5.0