Marmalade review for CTS Multi Barcode Labels

April 23, 2025

After about a week using Shopify POS for our brick and mortar jewelry store, we were struggling on our own with the Dymo printer that came with our POS. We acquired the CTS Multi Barcode Labels app and reached out for support to see if we could utilize our old Zebra ZD410 printer that had worked so well under our prior POS system. Flavio helped us set up a tricky template for printing small jewelry barbells to that printer from our Mac computer. (There is nothing easy about that combination of realities.) He cheerfully dug in and kept making iterative modifications to the basic label template until we got the barcode, title and price sized and positioned just right, looking how we wanted it, scanning well and, most importantly, printing! It was truly one of the best e-mail back-and-forth customer service experiences I've had in recent memory, in any industry or endeavor. Bravo!