Samaritan Shop review for Multi‑Label Barcodes, by CTS

Oct. 4, 2020

The support I received from Flavio was absolutely phenomenal! I told all my peers that this was some of the best customer service I’ve received in and out of my decades long IT and retail career. Flavio was highly knowledgeable with both the Multi-Label Barcodes app AND our legacy Zebra label printers. He was very patient, and explained things in detail and understandable terms. I was very impressed throughout our lengthy tweaks and tests with how he understood all my descriptions of how the printed labels appeared after each test. We spent a lot of time building templates, experimenting, and adjusting templates and printer preferences. Flavio stayed with it until all three of our old Zebra printers were printing labels far better than they ever did with our old POS system! And, when I mentioned that we were a nonprofit thrift store serving our community, Flavio offered us a substantial discount off the monthly app service fee! Wow! An unsolicited discount! Thank you Flavio! Brad Melton Information & Retail Systems Manager Samaritan Community Center