All reviews

Rating Breakdown

  • 5
    84% (63 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2019

We have received very extensive and timely support from the app developer regarding the app and would definitely recommend it on that basis alone.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

I use this app to allow my customers to shop in the language of their choice. This app is amazing and very affordable! If ever you need help, the creator is amazing and responds in a timely manner. Very satisfied with this app and I strongly recommend!!! Thanks!!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2019

Awesome app, at lower cost than Langify! Good customer service, I ask a few questions and ask for help and receive great explaination! I really recommend

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2019

April 21st I am updating this review as after having a few back and forths, it seems there is a search functionality that will help me out, just need to have more than 250 products for it to be there. So gonna add more products, as this will become very time saving. ***original review*** No app is perfect, but this one comes close. I would have given a 5* but the time to do everything is a little lengthy because you need to automate translation product by product. (this was mentioned however). That being said I was looking for an app that was flexible to be able to overwrite the automatic translations if needed. For the price and the features definitely worth the buy. The one thing I would love to see that should not be hard, is a search feature. Especially in the product section. It makes it very long to find.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2019

So far this app has been great, easy to install and use. I was able to translate my whole store into French and I'll soon have it done in Spanish, too. Since I only ship my products to Europe, it's going to boost my sales for sure. And great price, too.

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 5, 2019

this app is very difficult to use. Esta app es muy dificil de usar es muy complicada y la informacion no es clara. la idea es buena todos queremos un chackout con diferentes idiomas y yo trate mucho de tenerlo en un momento lo consegui pero luego volvi a checar y ya no traducia

Using app

3 days

Total reviews

5

Average rating

3.4

Developer Reply

Unfortunately I cannot provide support in Spanish. I'm afraid understanding English instructions is a minimum requirement.

1 / 5 Share

Nov. 23, 2018

Customer service is absolutely horrible. Careful when you get this app as it will malfunction regularly and end up costing you a lot more than $7.99. The people that left it a good review clearly haven't had this app for too long and I wouldn't be surprised if they end up changing their review sooner then later. I recommend you spend a little more and go with one of the other apps, trust me you won't regret spending a little extra for something reliable that won't end up costing you more money as you can't make sales when your site is down and this app will mostly like be the cause of it. STAY CLEAR

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

There was a technical problem with the app server which caused disruptions of 6-7 hours (first and only time in more than 2 years). Merchant was understandably upset but requested more than 3 months worth of application credit. I offered one month refund, he declined.

5 / 5 Share

Nov. 13, 2018

I have used Multi Lingo in several projects now and tested a few other apps before. By far the best multi-language app out there for this fair price. Also got a blazing fast reply and help with the translation of my theme from the support. Thanks guys!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2018

This app does the job and has everything I need for multi language support. Also the support is very good, they answer really fast to requests and resolved every problem and question I had since I use the app.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 7, 2018

THE MOST DISTURBING AND SHOCKING CUSTOMER SERVICE. When I emailed the developer to ask for help, he cancelled my subscription out of spite, making me lose over 40 hours of work! And still keeps charging me for the app! Don't even try editing the app on Safari as all you get is a sign saying that you have to enable cookies to use it, even though they are already enabled. The translations the app provides are a joke, even though they advertise it a translating app. You will have to key in HUNDREDS OF THOUSANDS OF WORDS yourself if you want to make sure the translations are correct (which defeats the point of the app!), and that includes system words. Generating the confirmation e.mail in several languages is an absolute debacle, made even harder by the lack of help from the developers, their pedantic attitude and rude e.mails. When I solved the problem with outside help, the developer said he would cancel my subscription and asked me to deleted my review! STAY AWAY from this app!

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Merchant (accidentally) messed up the Shopify code while trying to manually translate the Email templates. She blamed it on my app and while I was in the process of fixing the problem, she revoked the staff access and gave me a one star feedback. Despite the extremely negative feedback, she insisted on keeping my app herself. I offered her the choice between keeping my app or keeping her feedback, she chose the latter.

5 / 5 Share

Oct. 3, 2018

Excellent app. Might take some time (an hour or two) to install but once its done, it runs flawlessly. The best part is the support team, they reply quickly and fixes the problem immediately. Thanks Thorsten.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

This is BY far the best translation app for Shopify. It can really translate ALL. Even JPGS! (you can change JPGs according to the language). It is very friendly and easy to get a hand on. I've translate my entire store by far. The best part is the support. They offer a dedicated and time-record support. I had a lot of issues with my theme and had to make changes to it after installing the translator and they (very generously) helped me patched the languages code. TOTALLY RECOMMENDED.

Store

4x4 Tmt

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 10, 2018

Hey you guys out there, I've been using Multi Lingo for 3 weeks now. The translation set-up & auto-translation is quite easy to use, actually quite handy. Definitely a good tool to translate your online store

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 15, 2018

Very good application. It works perfectly on my site www.redmondbunbury.com. The service is amazing, they helped me with the installation in multiple themes. I really recommend it!

Using app

11 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 10, 2018

How to translate all the products in one shot , like other is working for collections and menu . I have 20k products , am i going to translate 1 by 1 until my last breath .._

Using app

6 days

Total reviews

7

Average rating

4.6

1 / 5 Share

May 7, 2018

Absolutely crap. All it says is 'enable cookies' whenever you try to use the app. (Yes I know about cookies and they are enabled)

Using app

26 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Third-party cookies have to be enabled to use Multi Lingo. I added some additional explanatory text to avoid misunderstanding.

5 / 5 Share

April 17, 2018

Excellent app for e-commerce translations, the best in our opinion. After fiddling around translations apps for sometime our choice was clear, with no regrets. Multi Lingo does, at a very honest and affordable price, the same things the more expensive ones do and then some. Many thanks to Thorsten for his collaboration and help in solving a number of issues taking us to where we wanted to go. Everything is customisable and, with time and patience, we were able to figure out every single detail we needed to take care of. If you are looking for an efficient app to translate your store in multiple languages, with lost of features and customisations included, this is the one. Thanks a lot!

Store

Vigoria

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2018

Best app. to translate your website on Shopify! And the service is the best I ever had in my whole career with an app/plugin/widget/theme company!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2018

Just a few words but they sum it up completely: Solid product, great service (Thorsten is super helpful - quick replies on custom variables and language switcher), we will use multi lingo for our store in the future. I can highly recommend it.

Store

Hangloo

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

This is for sure the best app for translation! All eCommerce store should use this app! And yes, it translate your checkout! The staff is really nice and really helpful if you need help! Don't think, get it!

Using app

About 2 years

Total reviews

2

Average rating

5.0