ICG Shipping Rates
Easy custom shipping rules | eCommerce essentials
Rating
3.4
feedback
4
chart
#12,542
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
50%
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Less than a month
25%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the user-friendly interface and the excellent support service provided by the app developers. Customers have highlighted the quick resolution of custom issues and the willingness of the support team to go above and beyond to help. However, on the negative side, there are complaints about the app not working for subscriptions and slow response times from the support team, with some users feeling ignored. Despite these drawbacks, the app seems to excel in managing multiple shipping options and different fulfillment centers, making it a valuable tool for e-commerce businesses with complex shipping needs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 5, 2022
It does not work for subscription. Support (Tim) ignored our question too. Even when the support repleis it took days. So we uninstalled this app during trial.
Aug. 4, 2022
I used the app to add multiple shipping options to my e-commerce store. It has very user-friendly interface with a great support service that quickly solved my custom problem. Thank you.
Feb. 18, 2022
Best App, I had an issue I asked them if they can help me out, they even made a customized solution for me. I had the issue that I had 3 different fullfilment centers, one printify and two others in my country, so they helped me that my customer do not get charged double. superb support. I never wrote a review for an App, but now I have to, such great help.
Nov. 17, 2020
Finally an app that deals with all our shipping needs. We use different shipping couriers, that each have their own zone division and pricing for weight. This app managed to set up each country and it's shipping methods (usually we have more than 1 carrier per region) Easy setup, easy to use.
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