ICG Shipping Rates for Shopify

ICG Shipping Rates

Easy custom shipping rules | eCommerce essentials

Developer
View on App Store

Rating

3.4

feedback

4

Reviews

chart

#11,226

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's user-friendly interface and the excellent support service that quickly resolves issues. Customers have mentioned receiving customized solutions for their specific needs, such as managing multiple fulfillment centers and shipping options. However, on the negative side, there are complaints about the app not working for subscriptions and slow response times from support, with some users feeling ignored. Despite the positive aspects, the negative experiences with subscription functionality and support response times have led some users to uninstall the app during the trial period.

Highlights

Positive support service and customized solutions
User-friendly interface
Issues with subscription functionality
Slow support response times
Uninstallation during trial period

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 5, 2022

It does not work for subscription. Support (Tim) ignored our question too. Even when the support repleis it took days. So we uninstalled this app during trial.

Using app

5 days

Total reviews

5

Average rating

2.6

5 / 5 Share

Aug. 4, 2022

I used the app to add multiple shipping options to my e-commerce store. It has very user-friendly interface with a great support service that quickly solved my custom problem. Thank you.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Best App, I had an issue I asked them if they can help me out, they even made a customized solution for me. I had the issue that I had 3 different fullfilment centers, one printify and two others in my country, so they helped me that my customer do not get charged double. superb support. I never wrote a review for an App, but now I have to, such great help.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Finally an app that deals with all our shipping needs. We use different shipping couriers, that each have their own zone division and pricing for weight. This app managed to set up each country and it's shipping methods (usually we have more than 1 carrier per region) Easy setup, easy to use.

Store

Bioloka

Using app

About 18 hours

Total reviews

2

Average rating

5.0

All reviews

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