ConnectMSI
Simple Inventory Management & Warehouse Organization Platform
Rating
2.6
feedback
6
chart
#10,198
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
17%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ease of use and its ability to update Shopify inventory efficiently. Some users find it very helpful for tracking inventory and syncing with other systems. However, on the negative side, there are complaints about unresolved issues and lack of developer responsiveness. One user had a terrible experience with constant issues, delays in resolving them, and not receiving a promised refund. Another user expressed concerns about the developer's commitment to improving the app and implementing new features like creating sales orders. Despite the positive aspects, the negative experiences reported by some users raise concerns about the app's reliability and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 21, 2023
Wow. Where do I start. What an awful experience! We had issues since day 1. We were in constant contact with our rep to try and resolve the issues. Time and time again we were promised the issues would be fixed and the app would work for us. After 2 months of CONSTANT headaches, having to redo inventory everyday because MSI messed it up we finally asked for a refund. This was December 7, 2022. I kept emailing about a refund about every other week. I was then asked to show proof of issues (even though all he needed to do was search his emails for them), sent over 10 emails of proof of issues. After this, all contact stopped. We are now 9 months past the refund request and I have not received a penny. DO NOT USE. IT DOES NOT WORK. THEY DO NOT FOLLOW THROUGH.
July 16, 2022
This plugin is very powerful and easy to use. It is very easy to use and update my Shopify inventory. It is very helpful to my store. I hope to add a Chinese interface in the future and continue to add more practical functions.
July 7, 2022
Application seems good, but I have a doubt regarding the developer. Are you still working on the app? I see many topics "coming soon", and for example I can't create a Sales Order.
Thank you for sharing your experience with Multi Source Inventory! We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on big improvements lately and the create sales order is definitely one of them! Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time <3
Nov. 27, 2021
Very easy to use. I was able to update my Shopify inventory with many variants very easily. Will this be integrating with Quickbooks Online anytime soon?
It's been such a great pleasure to know you have improved your business efficiency with Multi Source Inventory! Kindly contact us directly to see how we can optimize the integration with QuickBooks Online to best suit your business. Cheers!
Sept. 2, 2021
Love this App. Great work Team, you have created an easy to use inventory system witch syncs without a hitch with my new Connect Pos I Will be spreading the news about this new kid in town Great Work Angie Sewers Delight
Your kind words made our day because they make all the hard work worthwhile! I'm so blessed to have you share your needs with us, which helps our team to continue developing the exclusive features for your business. Thank you!
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