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ConnectMSI for Shopify

ConnectMSI

Simple Inventory Management & Warehouse Organization Platform

Inventory optimization Managing inventory - Other Inventory optimization apps Inventory - Other
Developer
View on App Store

Rating

2.5

feedback

2

Reviews

chart

#12,340

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with one user expressing frustration over constant issues and lack of resolution leading to a refund request that was not fulfilled. The user had to deal with inventory problems and communication issues with the developer. On the other hand, another user found the application to be good overall but had concerns about the developer's responsiveness and the completion of promised features like creating a Sales Order.

Highlights

Constant issues and lack of resolution
Communication problems with developer
Refund request not fulfilled
Developer responsiveness questioned
Incomplete promised features

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    50% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 21, 2023

Wow. Where do I start. What an awful experience! We had issues since day 1. We were in constant contact with our rep to try and resolve the issues. Time and time again we were promised the issues would be fixed and the app would work for us. After 2 months of CONSTANT headaches, having to redo inventory everyday because MSI messed it up we finally asked for a refund. This was December 7, 2022. I kept emailing about a refund about every other week. I was then asked to show proof of issues (even though all he needed to do was search his emails for them), sent over 10 emails of proof of issues. After this, all contact stopped. We are now 9 months past the refund request and I have not received a penny. DO NOT USE. IT DOES NOT WORK. THEY DO NOT FOLLOW THROUGH.

Store

Keystone Farms Cheese

Using app

9 months

Total reviews

5

Average rating

4.2

4 / 5 Share

July 7, 2022

Application seems good, but I have a doubt regarding the developer. Are you still working on the app? I see many topics "coming soon", and for example I can't create a Sales Order.

Store

L'insecterie

Using app

24 minutes

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for sharing your experience with Multi Source Inventory! We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on big improvements lately and the create sales order is definitely one of them! Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time <3

All reviews

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