ConnectMSI for Shopify

ConnectMSI

Simple Inventory Management & Warehouse Organization Platform

Developer
View on App Store

Rating

2.6

feedback

6

Reviews

chart

#9,339

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, users appreciate the app's ease of use and its effectiveness in updating Shopify inventory with multiple variants. Some users find it helpful for tracking inventory smoothly and consider it a go-to app for new startups. However, on the negative side, there are complaints about issues with the app causing constant headaches, inventory problems, and delays in receiving refunds. Some users also express concerns about the developer's responsiveness and the completion of promised features like creating Sales Orders.

Highlights

Ease of use and effectiveness in updating inventory
Issues causing headaches and delays in refunds
Developer responsiveness and promised features

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 21, 2023

Wow. Where do I start. What an awful experience! We had issues since day 1. We were in constant contact with our rep to try and resolve the issues. Time and time again we were promised the issues would be fixed and the app would work for us. After 2 months of CONSTANT headaches, having to redo inventory everyday because MSI messed it up we finally asked for a refund. This was December 7, 2022. I kept emailing about a refund about every other week. I was then asked to show proof of issues (even though all he needed to do was search his emails for them), sent over 10 emails of proof of issues. After this, all contact stopped. We are now 9 months past the refund request and I have not received a penny. DO NOT USE. IT DOES NOT WORK. THEY DO NOT FOLLOW THROUGH.

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

July 16, 2022

This plugin is very powerful and easy to use. It is very easy to use and update my Shopify inventory. It is very helpful to my store. I hope to add a Chinese interface in the future and continue to add more practical functions.

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 7, 2022

Application seems good, but I have a doubt regarding the developer. Are you still working on the app? I see many topics "coming soon", and for example I can't create a Sales Order.

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for sharing your experience with Multi Source Inventory! We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on big improvements lately and the create sales order is definitely one of them! Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time <3

5 / 5 Share

Nov. 27, 2021

Very easy to use. I was able to update my Shopify inventory with many variants very easily. Will this be integrating with Quickbooks Online anytime soon?

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's been such a great pleasure to know you have improved your business efficiency with Multi Source Inventory! Kindly contact us directly to see how we can optimize the integration with QuickBooks Online to best suit your business. Cheers!

5 / 5 Share

Sept. 2, 2021

Love this App. Great work Team, you have created an easy to use inventory system witch syncs without a hitch with my new Connect Pos I Will be spreading the news about this new kid in town Great Work Angie Sewers Delight

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words made our day because they make all the hard work worthwhile! I'm so blessed to have you share your needs with us, which helps our team to continue developing the exclusive features for your business. Thank you!

All reviews

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