Rating

3.8

feedback

21

Reviews

chart

#3,708

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    10%
  • Less than a month
    38%
  • Less than a year
    29%
  • More than a year
    19%

Reviews Summary

The reviews for the Multiorders app are overwhelmingly positive, with users praising the app's functionality and customer service. Many users appreciate the ease of syncing inventory across multiple marketplaces like Etsy, Shopify, and Amazon. The customer support team, especially Donatas, is highlighted for being responsive, helpful, and going above and beyond to resolve issues. Users also mention that the app is user-friendly and has features that make managing orders and inventory more efficient. However, there are a few negative reviews that mention issues with order syncing, random disconnects, and poor customer service experiences.

Highlights

Positive reviews highlight the app's ease of use and efficient inventory syncing across multiple marketplaces like Etsy, Shopify, and Amazon.
Users appreciate the responsive and helpful customer service, particularly the support team led by Donatas, who goes above and beyond to resolve issues.
Negative reviews mention issues with order syncing, random disconnects, and poor customer service experiences.

Rating Breakdown

  • 5
    76% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    19% (4 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2025

Good customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I sell on several marketplaces, such as eBay, Etsy and Shopify. Multiorders works great and makes my work much easier. The support works great, responds quickly and is helpful. Thanks!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Donatas and team have been fantastic in helping us resolve a key onboarding issue, Donatas has offered service way beyond the realms of my expectations and I am incredibly pleased. Wish the best for the team and I am an advocate!

Store

AZAARYA

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Multiorders it has all what we needed. Easy to sync the inventory and manage diferent marketplaces (Etsy, Shopify, Amazon..) in one place. Customer service is giving you solutions and service is fair price.

Store

vurma

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 25, 2024

Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war. Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt. Daher lieber Finger weg und eine andere App wählen!

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

Hi.Thank you for your feedback. We apologize for the inconvenience you experienced. It's a core functionality of our app to import eBay orders to Shopify so you can fulfill all orders in one place. Currently, this feature cannot be turned off. However, we are open to discussing the possibility of adding functionality to allow you to select which orders to import. Please contact us at [email protected] or book a call with us here: https://calendly.com/multiorders. We value your input and are committed to improving our app to better meet your needs.

All reviews

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