Rating

4.6

feedback

31

Reviews

chart

#2,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    10%
  • Less than a month
    19%
  • Less than a year
    35%
  • More than a year
    29%

Reviews Summary

The reviews for the Multiorders Shopify App are overwhelmingly positive, with users praising the app for its excellent customer service, ease of use, and ability to sync inventory across multiple marketplaces like eBay, Etsy, Amazon, and Shopify. Users appreciate the quick responses from the support team, especially mentioning Donatas for going above and beyond to resolve issues. The app is described as a time-saver, making order management and inventory syncing seamless. Many users highlight the intuitive interface and the centralization of orders and data, which simplifies the process for sellers with multiple platforms. However, there are a few negative reviews mentioning issues with order updates, bugs, and occasional disconnects, impacting sales and inventory management. Some users also expressed concerns about specific functionalities and the responsiveness of customer service in certain situations.

Highlights

Excellent customer service and quick responses from support team
Ease of use and intuitive interface for order management
Efficient inventory syncing across multiple marketplaces
Positive feedback on the centralization of orders and data
Concerns raised about order updates, bugs, and occasional disconnects

Rating Breakdown

  • 5
    81% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (2 ratings)
  • 1
    13% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2025

Good customer service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I sell on several marketplaces, such as eBay, Etsy and Shopify. Multiorders works great and makes my work much easier. The support works great, responds quickly and is helpful. Thanks!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Donatas and team have been fantastic in helping us resolve a key onboarding issue, Donatas has offered service way beyond the realms of my expectations and I am incredibly pleased. Wish the best for the team and I am an advocate!

Store

AZAARYA

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Multiorders it has all what we needed. Easy to sync the inventory and manage diferent marketplaces (Etsy, Shopify, Amazon..) in one place. Customer service is giving you solutions and service is fair price.

Store

vurma

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 25, 2024

Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war. Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt. Daher lieber Finger weg und eine andere App wählen!

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

Hi.Thank you for your feedback. We apologize for the inconvenience you experienced. It's a core functionality of our app to import eBay orders to Shopify so you can fulfill all orders in one place. Currently, this feature cannot be turned off. However, we are open to discussing the possibility of adding functionality to allow you to select which orders to import. Please contact us at support@multiorders.com or book a call with us here: https://calendly.com/multiorders. We value your input and are committed to improving our app to better meet your needs.

All reviews

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