Rating

4.6

feedback

23

Reviews

chart

#2,573

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    43%
  • Less than a year
    26%
  • More than a year
    17%

Reviews Summary

The reviews for the Multiorders Shopify App are overwhelmingly positive, with users praising the app for its excellent customer service, ease of use in syncing inventory across multiple marketplaces, and helpful support team. Users appreciate the app's ability to streamline order management and inventory syncing, making their work much easier. The support team, particularly Donatas, is highlighted for going above and beyond to resolve issues and provide quick solutions. However, there are a few negative reviews mentioning issues such as unexpected order imports, slow order updates, and occasional disconnects that impacted sales and inventory management. Some users also expressed dissatisfaction with customer service in specific instances.

Highlights

Excellent customer service and support
Efficient inventory syncing across multiple marketplaces
Ease of use in order management
Occasional issues with order updates and unexpected imports
Mixed feedback on customer service quality

Rating Breakdown

  • 5
    78% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    17% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2025

Good customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I sell on several marketplaces, such as eBay, Etsy and Shopify. Multiorders works great and makes my work much easier. The support works great, responds quickly and is helpful. Thanks!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Donatas and team have been fantastic in helping us resolve a key onboarding issue, Donatas has offered service way beyond the realms of my expectations and I am incredibly pleased. Wish the best for the team and I am an advocate!

Store

AZAARYA

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Multiorders it has all what we needed. Easy to sync the inventory and manage diferent marketplaces (Etsy, Shopify, Amazon..) in one place. Customer service is giving you solutions and service is fair price.

Store

vurma

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 25, 2024

Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war. Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt. Daher lieber Finger weg und eine andere App wählen!

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

Hi.Thank you for your feedback. We apologize for the inconvenience you experienced. It's a core functionality of our app to import eBay orders to Shopify so you can fulfill all orders in one place. Currently, this feature cannot be turned off. However, we are open to discussing the possibility of adding functionality to allow you to select which orders to import. Please contact us at [email protected] or book a call with us here: https://calendly.com/multiorders. We value your input and are committed to improving our app to better meet your needs.

All reviews

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