MultiPixels ‑ Social Pixels for Shopify

MultiPixels ‑ Social Pixels

Boost social ads ROI with multiple pixels and audience tools

Rating

3.7

feedback

6

Reviews

chart

#1,217

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    0%
  • Less than a month
    150%
  • Less than a year
    300%
  • More than a year
    67%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality in helping with the installation and propagation of pixels, especially for tracking multiple pixels on their online stores. The customer service, particularly the support provided by Duncan, is highly praised for being knowledgeable, responsive, and effective in resolving issues. Users also find the app easy to use, configure, and reliable, with quick and polite support. On the negative side, some users have faced issues with the app not working properly, difficulty in canceling subscriptions, and problems with data tracking accuracy. There are complaints about the app still collecting pixel data after uninstallation, automatic extra charges, lack of proper support, and unresolved technical issues. Overall, while the app offers valuable features for pixel tracking, there are concerns regarding functionality, customer experience, and support.

Highlights

Mixed feedback with positive and negative aspects highlighted
App functionality for pixel tracking and installation
Customer service and support quality
Issues with app functionality and data tracking accuracy
Challenges with subscription management and unresolved technical problems

Rating Breakdown

  • 5
    350% (21 ratings)
  • 4
    17% (1 ratings)
  • 3
    17% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    167% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 9, 2024

Total dump App Please Don't Waste Your Money the app will we not working with multiple pixel

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

We sincerely apologize for any inconvenience you've experienced. We noticed that we didn't receive any support requests from you. Our support is available to assist with any concerns and get it working for you. Alternatively, reach out to us for a full refund. Kind regards, MultiPixels team

5 / 5 Share

March 28, 2024

Very useful application if you have problems with the installation or propagation of your pixels, and God knows there are some... as well as incredible customer service

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Duncan is extremely knowledgeable and was willing to assist me with my issues. I would recommend this app and by extension the support team!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I appreciate the great Service from Duncan, great app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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