MultiPixels ‑ Social Pixels for Shopify

MultiPixels ‑ Social Pixels

Boost social ads ROI with multiple pixels and audience tools

Rating

3.5

feedback

33

Reviews

chart

#1,005

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    55%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality in helping with the installation and propagation of pixels, especially for tracking multiple pixels on their online stores. The customer service, particularly the support provided by Duncan, is highly praised for being knowledgeable, responsive, and effective in resolving issues. Users also find the app easy to use, configure, and reliable, with quick and polite support. On the negative side, some users have faced challenges with canceling subscriptions, unclear information, and automatic charges even after uninstalling the app. There are complaints about the app not fetching proper data, tracking issues, and difficulties in uninstalling completely. Some users have also expressed frustration with the lack of support, unresponsiveness, and unresolved technical issues.

Highlights

Mixed feedback with positive and negative aspects
Effective customer service and support
Ease of use and reliability
Challenges with canceling subscriptions and automatic charges
Technical issues and tracking challenges

Rating Breakdown

  • 5
    64% (21 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    30% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 9, 2024

Total dump App Please Don't Waste Your Money the app will we not working with multiple pixel

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

We sincerely apologize for any inconvenience you've experienced. We noticed that we didn't receive any support requests from you. Our support is available to assist with any concerns and get it working for you. Alternatively, reach out to us for a full refund. Kind regards, MultiPixels team

5 / 5 Share

March 28, 2024

Very useful application if you have problems with the installation or propagation of your pixels, and God knows there are some... as well as incredible customer service

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Duncan is extremely knowledgeable and was willing to assist me with my issues. I would recommend this app and by extension the support team!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I appreciate the great Service from Duncan, great app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more