All reviews

Rating Breakdown

  • 5
    97% (821 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2024

Thanks Helen, I'm very new to Multifeed and there are not enough tutorials on YouTube about this app. However, Helen helped me to setup feed for 2 countries. I'm definitely going to use this app forever. thanks

Using app

4 days

Total reviews

7

Average rating

4.4

5 / 5 Share

July 4, 2024

Best google app ever, well needed domain directions between different markets are so easy with Multifeed. Real breakthrough for every google advertiser

Store

ROHA

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 4, 2024

Great service assistance, always fast and resolutive

Store

SEASE

Using app

12 months

Total reviews

1

Average rating

4.0

3 / 5 Share

July 2, 2024

Interesting feed software pretty advanced. Getting meta objects out is near mission impossible even with help. Also the feeds kept disappearing on me after spending 1.5 hours and the feeds disappearing twice when I clicked to give the extension more permissions when prompted. I gave up. Shouldn't loose all the work in your feed when you click to give it more permissions.

Using app

About 1 hour

Total reviews

12

Average rating

3.1

Developer Reply

Thank you for the review. You are absolutely right, the UX of the app is not the most intuitive. Making advanced features easy to use is a real challenge and we are working on a new version to address it. We are taking your feedback about the metaobjects into account as well. To avoid losing work you just need to go through all the steps and save the feed at the end. If you create the feed for the first time, you can just accept all the carefully chosen defaults. You can then always go back to edit it, including adding more permission later on. Usually after getting used to the first feed, many appreciate the possibility to optimize every aspects of the feed and its stability which is crucial for long term ads performance. If you give the app another shot, our support team will walk you through the feed creation. We can also create the feeds for you if necessary.

5 / 5 Share

July 2, 2024

Helen D was very helpful. She took my question and elaborate and also addressed my follow up question very fast and quick. before I did not have feed in my target country, with her help, I'm able to set up in 20 minutes of the free listing feed with all attributes set up. very good app. I choose the cheapest plan of 1000 products, works well!

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

July 1, 2024

Great product, I use it all the time. Technical support is fast and Helen is patient with all the questions I ask, recommend!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2024

perfect app for multilingual feeds and you can go really deep into the Shopify data! Ingenious. And the chat service has always been great, super fast help.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 27, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Great information and support, recommend!

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 25, 2024

Works great but support is also amazing. If you use GMC - I highly recommend this app.

Using app

5 days

Total reviews

5

Average rating

5.0

2 / 5 Share

June 24, 2024

As of today I have many issues with this app. There is only very slow email response, and too much back and forth clarifying my simple questions. The process of editing products and making changes is unreliable and complicated. Their recommendations (when they get around to responding) are not definitive. "It may work" "You can try this" etc. Need help today for my basic issues. Will change review if they can be resolved.

Using app

6 months

Total reviews

32

Average rating

3.4

5 / 5 Share

June 24, 2024

This is a great app with great support. I recommend to all.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Not necessarily easy to use but once you get a hold of it the tool can do everything you need. Big bonus points for the ability to use translations for different markets. This tool is not limited to Google Shopping only but can be used to build custom feeds for other platforms as well. The support is very helpful and fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Great app, did I what I needed it to do. I had trouble setting up some things on the app and the support team was extremely helpful and were eager to help fix the issue.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

Really powerful product feed app. We use for Google Merchant Centre product feed, and Pinterest product feed. We now have full control over our product feed, and have been able to create some complex feed rules for merchant centre that was not possible using the Google channel app. The support team is excellent - if you need to create complex rules for your product range, they have been responsive and helpful in showing my how to write the rule logic to achieve what we needed. Well worth the money if the Google channel app doesn't provide what you need.

Store

SMAI

Using app

7 months

Total reviews

21

Average rating

5.0

5 / 5 Share

June 19, 2024

I am very pleased with this app - simple and user friendly interface, their support is great they helped me to figure out how to setup connection with Shopify and GMC.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2024

Great tool and amazing support team!

Store

NUTRIQ

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2024

We received exceptional assistance from Taylor, who expertly resolved a complex issue involving the merging of product variants with parent and child product settings for XML feed. Additionally, Taylor demonstrated the possibilities of linking using metafields. Their support and helpfulness were outstanding.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

This app is best of the best! Support is very helpful and guide me step by step to make multi-langue feeds! Thanks a lot

Using app

4 months

Total reviews

2

Average rating

5.0