Multiscount: Tiered Discounts for Shopify

Multiscount: Tiered Discounts

Next generation of stackable and tiered discounts

Rating

5.0

feedback

23

Reviews

chart

#2,070

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    26%
  • Less than a month
    39%
  • Less than a year
    17%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers appreciate the quick and helpful responses, as well as the willingness of the support team to go above and beyond to solve any issues. The app itself is praised for its user-friendly interface, effectiveness in creating tiered discounts, and the ability to customize discounts based on specific needs. Users also mention the app's capability to handle complex discount structures and its impact on increasing average order value. However, there are a few mentions of minor issues or areas for improvement, such as currency conversion problems for international customers and the need for more customization options.

Highlights

Exceptional customer service and support
User-friendly interface and effectiveness in creating tiered discounts
Customization options and handling complex discount structures
Impact on increasing average order value
Minor issues and areas for improvement

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (23)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 27, 2025

They have a very kind and attentive customer service team. They helped me resolve all the questions I had

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for this amazing review, we really appreciate your support 😊

5 / 5 Share

Sept. 25, 2025

Went back and forth with support trying to figure out how to do some weird thing I'm trying to do, super friendly and helpful, I'm glad we not only figured it out but that it's possible with this app! Highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this amazing review, we really appreciate your support 😊

5 / 5 Share

July 11, 2025

Appreciate the support the team provided. The app would not work as expected initially, but after getting in touch, they offered to look at the issue in a call and we had a good chat, going through possible solutions. They managed to solve the issue at hand and provided a solution that works for the very specific case we had trouble with. Thank you.

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for this amazing review, we really appreciate your support 😊

5 / 5 Share

July 7, 2025

This simple and effective tiered discounting app was exactly was I was looking for. Despite the time difference, Fabio was responsive and extended my free trial when I ran into a couple of difficulties, one of which they mentioned was unique in my case, so I attest they are problem solvers wanting to help you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this amazing review, we really appreciate your support 😊

5 / 5 Share

March 31, 2025

Working with this team has been exceptional. Not only is their tool incredibly intuitive and user-friendly, but their support is top-notch. They're consistently available, incredibly responsive, and genuinely invested in ensuring a smooth experience. Their dedication to customer service makes a complex process feel effortless.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for this amazing review, we really appreciate your support 😊

All reviews

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