Multiship
Multiship | Ship to Multiple Addresses Tool for Shopify
Rating
4.7
feedback
27
chart
#4,225
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
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Less than a month
26%
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Less than a year
44%
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More than a year
22%
Reviews Summary
The Multiship app for Shopify has received mostly positive reviews from users. Customers appreciate the excellent customer service provided by the support team, with mentions of quick responses, helpful assistance, and going above and beyond to resolve issues. The app itself is praised for its unique features, such as allowing orders to be shipped to multiple addresses and saving time on manual entry of orders. Users also highlight the ease of installation and the seamless functionality of the app, making the ordering and shipping process smoother for both merchants and customers. However, there are some negative reviews mentioning issues with app functionality, such as difficulty in creating shipping labels for orders and challenges with integration for large corporate orders. Some users also expressed frustration with technical issues and perceived lack of support in resolving them.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 30, 2023
Tim was awesome and helped me integrate this app with our theme. Thanks Tim!! We are very excited to have this app right before the Holidays begin.
March 13, 2023
Update: The app support reached out and has now resolved the issue. I've been trying for over a month now to get a simple issue resolved with duplicate email notifications being sent to customers. I got a response in the beginning telling me the issue was resolved, when in fact it was done. Any correspondence after that was completely ignored by the support team.
Dec. 13, 2022
Excellent features and wonderful customer service! I was most certainly intimidated by the coding process and did not feel comfortable making these internal changes myself, but the customer service representatives took all of the weight off of my shoulders and did all of the intricate coding on their end. They were very helpful, and even uploaded a screen-recording video to ensure that the features were to our liking. Very grateful for Multiship and their responsive customer service team!
Dec. 7, 2022
OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely reccomend!
Dec. 4, 2022
This app is great for customers that place orders and want them shipped individually to each recipient. My only complaint is that when I have a large corporate order, I can't create and invoice in Shopify using this tool. So then I am forced to go in on the storefront end and enter each address manually from the business' excel sheet. VERY time consuming. It helps but it also didn't solve all of my problems. I hope they find out a way to integrate everything so this feature is available in the future. It would be a great help!
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