Multiship
Multiship | Ship to Multiple Addresses Tool for Shopify
Rating
4.9
feedback
13
chart
#3,369
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
69%
-
Less than a year
8%
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More than a year
15%
Reviews Summary
The Multiship app by Pix has received overwhelmingly positive reviews from ecommerce merchants. Customers praise the excellent customer service provided by the support team, with mentions of timely responses, helpful assistance, and going above and beyond to ensure customer satisfaction. The app's features, such as streamlining the shipping process, separating orders for multiple addresses, and integrating smoothly with shipping programs like ShipStation, have been highlighted as major benefits. Users appreciate the ease of use and the time-saving capabilities of the app, especially during busy periods like the holiday season. However, there are a few minor concerns mentioned, such as the inability to create an invoice in Shopify for large corporate orders and the need for further integration to address all user needs. Overall, Multiship is highly recommended for its functionality and outstanding customer support.
Highlights
Review RSS Feed
All reviews
Oct. 30, 2023
Tim was awesome and helped me integrate this app with our theme. Thanks Tim!! We are very excited to have this app right before the Holidays begin.
March 13, 2023
Update: The app support reached out and has now resolved the issue. I've been trying for over a month now to get a simple issue resolved with duplicate email notifications being sent to customers. I got a response in the beginning telling me the issue was resolved, when in fact it was done. Any correspondence after that was completely ignored by the support team.
Dec. 13, 2022
Excellent features and wonderful customer service! I was most certainly intimidated by the coding process and did not feel comfortable making these internal changes myself, but the customer service representatives took all of the weight off of my shoulders and did all of the intricate coding on their end. They were very helpful, and even uploaded a screen-recording video to ensure that the features were to our liking. Very grateful for Multiship and their responsive customer service team!
Dec. 7, 2022
OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely reccomend!
Dec. 4, 2022
This app is great for customers that place orders and want them shipped individually to each recipient. My only complaint is that when I have a large corporate order, I can't create and invoice in Shopify using this tool. So then I am forced to go in on the storefront end and enter each address manually from the business' excel sheet. VERY time consuming. It helps but it also didn't solve all of my problems. I hope they find out a way to integrate everything so this feature is available in the future. It would be a great help!
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