Multiship
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the excellent customer service provided by the app support team, mentioning specific representatives like Tim, Kevin, and Zac who went above and beyond to assist with integration, coding, and resolving issues. Users appreciate the app's features, such as streamlining the multi-shipping process, saving time on manual order entry, and ensuring a smooth customer experience. The app's quick installation, seamless order flow, and compatibility with third-party fulfillment services like ShipStation are highlighted as major benefits. Overall, users highly recommend the app for its functionality and exceptional customer support.
Tim was awesome and helped me integrate this app with our theme. Thanks Tim!! We are very excited to have this app right before the Holidays begin.
Update: The app support reached out and has now resolved the issue. I've been trying for over a month now to get a simple issue resolved with duplicate email notifications being sent to customers. I got a response in the beginning telling me the issue was resolved, when in fact it was done. Any correspondence after that was completely ignored by the support team.
Excellent features and wonderful customer service! I was most certainly intimidated by the coding process and did not feel comfortable making these internal changes myself, but the customer service representatives took all of the weight off of my shoulders and did all of the intricate coding on their end. They were very helpful, and even uploaded a screen-recording video to ensure that the features were to our liking. Very grateful for Multiship and their responsive customer service team!
OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely reccomend!
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